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Unable to open Microsoft outlook. getting an error that says…

Unable to open Microsoft...

Unable to open Microsoft outlook. getting an error that says the default folder can not be opened.

Technician's Assistant: When could you last open your Outlook?

Last night.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No, I haven't

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Nope, that's it.

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Answered in 7 minutes by:
3/10/2018
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,080
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Hold down the Ctrl key and double click on the Outlook icon to open it. It will ask do you want to open Outlook in Safe Mode. Select yes. Can you open Outlook in Safe Mode?

Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,080
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified
Jins M. N. and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
Same error occurred. It won't open.

PLEASE CLICK HERE You will get open a Justanswer window. Click on the green I Agree button. You will be prompted to download a small program named Elsinore Screen Connect Client. Download and Run it. Then I will able to connect to your computer and work on it to resolve the issue.

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Customer reply replied 4 months ago
Still having Microsoft outlook issues. Not receiving any emails.
Customer reply replied 4 months ago
Still having issues, no emails are coming in.
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Jins M. N.
Jins M. N., Computer Support Specialist
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