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Help its not my computer ,I cannot sign into yahoo no matter…

Customer Question
Please help its not...

Please help its not my computer ,I cannot sign into yahoo no matter how many computers I try

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

Im not sure ,I recently got a new phone I may be logged in in old phone but I can no longer use

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I do but they want to send key to an even older number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

And i cant add another number cause i cant use that number no please connect

Submitted: 4 months ago.Category: Computer
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Customer reply replied 4 months ago
hello
Customer reply replied 4 months ago
i do have a security question
Answered in 3 minutes by:
3/10/2018
Tech Support Specialist: Chris L., Support Specialist replied 4 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

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Customer reply replied 4 months ago
do you work for yahoo?
Tech Support Specialist: Josh, Support Specialist replied 4 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,959
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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