Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Puk code ...password Optus. The mobile phone. The brain is…

Customer Question
Puk code ...password...

Puk code ...password Optus

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

The mobile phone

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

The brain is Idol brands

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I have been early last year but just happening couple days ago

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I don't really know

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
3/10/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,345
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

To get your PUK code from Optus, see:

http://www.optus.com.au/shop/support/answer/fetch-how-to-find-your-activation-code-online?requestType=NormalRequest&id=1689

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,345
20,345 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I just got this message on my mobile and I would like to
I just got this message on my mobile and I would like to know if it is legitimate and what I have to do … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an account but I cannot sign in to my email. I tried
I have an account but I cannot sign in to my email. I tried everything possible, and keep asking to open Yahoo app and tap on the Acct key icon. I don't want to use acct key, I just want to sign in wi… read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
Just want to know how to find HTC mobile PUK. Htc one. Since
since this morning. can't do anything asking for PUK code … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Not sure where I can get my 4 digit code for my phone? Today
Not sure where I can get my 4 digit code for my phone? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Just installed Dodo Sim card in mobile. Also need all
just installed Dodo Sim card in mobile. Also need all available passwords to get PC going and mobile phone: i.e., need new Email as I was previously with i-primus. Dodo has all my landline, modem, int… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Our computer keeps cutting out and not receiving neither
our computer keeps cutting out and not receiving neither does our telephone we can't phone out nor receive phone calls we are at ******* west Australia and our number is *********** and our reference … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
I have for gotten my password for and have changed Telco and
I have for gotten my password ********@******.*** and have changed Telco and mobile no and disconnected landline and so cannot get the usual questions and sms to reset. I have opened a new account but… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Sorry I want support for my mobile phone Alcatel Idol 3. OMG
Sorry I want support for my mobile phone Alcatel Idol 3 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
My optus password is golf123 but not resoonding. Acer
since nbn connected 4 weeks ago, tried entering password ***** … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
We are trying to down load the Oticon app for a hearing aid
We are trying to down load the Oticon app for a hearing aid to a Tracfone smart phone and it says we typed in the wrong password. Is this the google password? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My temp. password given 10 days ago by an optus helpline
my temp. password ***** 10 days ago by an optus helpline technition … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Its not my computer,its is my tracfone. Alcatel A206G. My
i just need help on how to get it cleared and back in working mode… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My wifi is connected all ok however PC saying not connected.
Hi Pearl, my wifi is connected all ok however PC saying not connected. However mobile connected ok. Rang Optus told me to ring Microsoft who don't have any tech support. Debra … read more
Cody
Cody
Computer Science
2,387 satisfied customers
User name being rejected - have had quite a time & used a couple of days ago without a
User name being rejected - have had quite a time & used a couple of days ago without any trouble… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
I was trying to find a way to secure my voice mail, I enter
I was trying to find a way to secure my voice mail, I enter some numbers on wrong spot, I endup to block my pin, and the phone is not working. Please help me.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Good Morning AT&T. My name is Israel J. La Brie. My AT&T cell
Good Morning AT&T. My name isXXXXX Brie. My AT&T cell phone number is XXXXX I use my cell phone as my primary phone, I have no home landline service. I accidently locked my keypad on my Samsung "Fligh… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
my GD510 phone has locked on PUK code and i cant move it can
my GD510 phone has locked on PUK code and i cant move it can you please advise me what to do?… read more
Nalosin
Nalosin
Computer Support Specialist
High School or GED
884 satisfied customers
Hi, I have lost my password and the phone asks for PUK. I dont
Hi, I have lost my password XXXXX the phone asks for PUK. I don't have it, anyway to solve that?… read more
Ben M
Ben M
Associate Degree
322 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x