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Lost my passwords for the Titan-ex. TITAN-EX RE1900A range…

Customer Question
Lost my passwords for...

Lost my passwords for the Titan-ex

Technician's Assistant: What device or product does this involve?

TITAN-EX RE1900A range extender

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

APPLE IOS

Technician's Assistant: What kind of Apple device do you have? What version of iOS are you running?

OSX yosemitie 10.10.5

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Just today. Tried to reset Ring Pro Doorbell. Need to reset the passwords for the 2.4 and the 5.0 bands

Submitted: 4 months ago.Category: Computer
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Answered in 4 hours by:
3/10/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,370
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

To reset the passwords you will need to reset the Titan range extender by pressing the small reset button inside the hole on the rear of the extender.

Press and hold down for 5-10 seconds to reset the router back to factory settings.

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