Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Having problems with my Galaxy 8 plus. I accidentally delete…

Customer Question
Having problems with my...

Having problems with my Galaxy 8 plus

Technician's Assistant: What Operating System (OS) are you running on your Galaxy?

Yes

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

I accidentally delete it my photos So I downloaded a Google app

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

My photos are on the app but can get them to my phone

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
3/9/2018
Tech Support Specialist: Dustin, Computer Support Specialist replied 4 months ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,232
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Computer Question
Tech Support Specialist: Dustin, Computer Support Specialist replied 4 months ago

Heres what you need to do to solve the issue,

  1. On your Android phone or tablet, open the Google Drive app.
  2. Tap Menu Settings.
  3. Under Google Photos, turn on Auto Add.
  4. At the top, tap Back .
  5. Find and open the Google Photos folder.
  6. Select the folder you want to download.
  7. Tap More Select All Download .

If you get stuck or run into any issues, let me know.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,232
14,232 Satisfied Customers
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have forgotten my password and can't retrieve hundreds of
I have forgotten my password ***** can't retrieve hundreds of photos and videos in my google photo app. In my attempt to recover them I accidentally deleted my gmail app and opened a new account. I ha… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
I have a question about using google drive backups. My phone
Hi my name is ***** ***** I have a question about using google drive backups. My phone died and I had to get a new phone. I went to the place and they said my last backup was on February 19th. I thoug… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
I have imported photos from my Galaxy S9 and they went
I have imported photos from my Galaxy S9 and they went automatically to photos instead of pictures. I can't do anything with them, like move them to Pictures, where I can open them in Photoshop, etc. … read more
Harry
Harry
2,035 satisfied customers
I need to restore my contacts! Samsumg j7. How do i locate
I need to restore my contacts! JA: What device or product does this involve? Customer: samsumg j7 JA: What Operating System (OS) are you running on your Galaxy? Customer: how do i locate that JA: The … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Lost Samsung 8+ on property. Phone is off. Need help
Lost Samsung 8+ on property. Phone is off. Need help locating … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Have a Samsung Galaxy J7 how do I find out if someone has or
Have a Samsung Galaxy J7 how do I find out if someone has or already hacked into the phone … read more
Mr.Med
Mr.Med
1,186 satisfied customers
My phone has been having trouble since I downloaded the
My phone has been having trouble since I downloaded the latest update. Today I lost all of my pictures, no they were not backed up. I thougt I had done that but so many things have changed after this … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
How do i downloan all photos on my iphone8 to google photos
how do i downloan all photos on my iphone8 to google photos and organize them on google photos… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,164 satisfied customers
On a Samsung galaxy 8 phone how do you stop the samsung
On a Samsung galaxy 8 phone how do you stop the samsung photo editor and just go back to google photo ? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I accidentally deleted my google account, how do I get it
I accidentally deleted my google account, how do I get it back? … read more
Mr.Med
Mr.Med
1,186 satisfied customers
I received a strange pop up saying warning that my phone is
I received a strange pop up saying warning that my phone is infected with 4 virus and I must click on a link immediately to fix it. I am not sure if it's a good link or a scam/hack. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I was trying to download photos from my Android phone SD
I was trying to download photos from my Android phone SD card to my computer and somehow I hit the wrong button and they ended up on Google Photos taking up almost all of my phone memory. I opened my … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My cellnew galaxy 8 restarted & I cannot recall pw won't
My cell(###) ###-####new galaxy 8 restarted & I cannot recall pw won't allow iris scan I'm havingbtobsend this from tablet my cell is locked. Innned att repbunless u know Samsung trick to fix restore … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an Android s4 that has been infected with the
I have an Android s4 that has been infected with the s7addthis.com malware. I have McAfee and it blocks access to the bad sites but my browser (Chrome) has been taken over and a bad site get entered i… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Please help have hp pavilion touchsmart 23 all in one pc.
Please help have hp pavilion touchsmart 23 all in one pc. Other day said something about disc error I shut off and put on and now black screen. I tried to troubleshoot the way it said online at hp sup… read more
Cris
Cris
60 satisfied customers
I can not find any of my picasa web albums, they are gone.
I can not find any of my picasa web albums, they are gone. I have tried everything please help… read more
Dustin
Dustin
Computer Support Specialist
14,232 satisfied customers
If I have 6.93 GB of available space on my Samsung Galaxy S4
If I have 6.93 GB of available space on my Samsung Galaxy S4 device storage, and 5.0 GB of available space of my SD card storage, why am I losing some photos that I taken with my device? I checked for… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I deleted my original gmail account without copying my contacts,
I deleted my original gmail account without copying my contacts, is there a way to reinstate my account and transfer the contacts to a new gmail account. PLEASE HELP!… read more
Paul E
Paul E
Computer Engineer
Bachelor's Degree
240 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x