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My battery charger is not charging my Gateway model MT6841,

Customer Question
My battery charger is...

My battery charger is not charging my Gateway model MT6841, can you help me get another charger?

Technician's Assistant: What device or product does this involve?

Gateway model MT6841

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

You
Gateway model MT6841 using Windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Approximately 2 days

Submitted: 4 months ago.Category: Computer
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Answered in 6 minutes by:
3/9/2018
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach your gateway manufacturer.
JustAnswer is a question and answer site and not affiliated with them.
I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question.
Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 4 months ago
It seems like I did reach the wrong site. I have tried logging onto Gateway but it sent me here.
Tech Support Specialist: Suhasini Velu,
 replied 4 months ago

You may probably have reach the website or the store from where you bought it.

You can Customer Support via email at***@******.*** or you can view options for contacting them by chat or phone at ww2.justanswer.com/help to request a refund.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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