Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I purchased WPS Office Business Edition and WPS PDF to Word.

Customer Question
I purchased WPS Office...

I purchased WPS Office Business Edition and WPS PDF to Word. My receipt number:(###) ###-#### The payment was processed. I was given a very long code for each of the programs, but I don't know how to download. Is there a way to talk with a human and load the programs?

Technician's Assistant: When did you last update WPS Office?

I don't have WPS Office. I receive E-mails with attachments; some cannot download with PDF, a few can, and this latest one, the PDF was so garbled that it's useless. I have Word. I upgraded to windows 10 over a year ago. I have WPS Office, but don't know when it was updated.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, thank you - just how to download the programs, so I can print other people's E-mails.

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 6 minutes by:
3/9/2018
Tech Support Specialist: Suhasini Velu,
 replied 5 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach WPS
JustAnswer is a question and answer site and not affiliated with them.
I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question.
Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I HAVE A NEAT DESKTOP 1000. IT WAS RECORDING PRIMARILY
I HAVE A NEAT DESKTOP 1000. IT WAS RECORDING PRIMARILY BUSINESS CARDS AND RECIETS. THEN I JUST QUIT THE PROGRAM WON'T OPEN. IT IS USELESS. I HAVE SEARCHED THE WEB TRYING TO FIND A WAY TO SPEAK TO A HU… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I currently have a free e-mail account. I want to get a paid
I currently have a free e-mail account. I want to get a paid one and none of the phone numbers I have will deal with me. They only deal with people who already have accounts. I need to get to the bill… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Attachments to emails have lost their association with any
Attachments to emails have lost their association with any program. Talked to general Rogers help and they told me to place it in word pad but all I get now is garbled unreadable page. What can I try?… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Invoice for VPP Transaction Case ID 86B9T135L3W39 between Hermina
Invoice for VPP Transaction Case ID 86B9T135L3W39 between Hermina Scott, as the Seller and Selvin Angus, as the Buyer. Please follow our instructions to complete the transaction safely. Seller: Hermin… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I wish for a simple link to enable me to upgrade my Office
I wish for a simple link to enable me to upgrade my Office 2007 from Home/ Student to small business commercial use. My Product ID is: xxxx (xx.x.xxxx.xxxx) SP2 MSO (xx.x.xxxxx). My only interest is i… read more
Chris
Chris
28 satisfied customers
HELP! My old dells 95 and 98 I could easily scan into
HELP! My old dells 95 and 98 I could easily scan into WP all the time. I pulled a fast one and managed to keep WP on my Gov dell after they quit by BUYING the damned thing myself to donate for my Fed … read more
Maggie P
Maggie P
HNC Computing
503 satisfied customers
I recently upgraded my computer to Windows 7 Home Premium but
I recently upgraded my computer to Windows 7 Home Premium but I have a Microsoft Office Student and Teacher Edition 2003 installed on my computer and I am now having problems, especially when I receiv… read more
Bernie
Bernie
Computer Support Specialist
Bachelor\u0027s Degree
3,825 satisfied customers
When using Windows Live Mail 2011 with Windows 7 OS you cant
When using Windows Live Mail 2011 with Windows 7 OS you can't forward e-mails with embedded pictures. It strips them and the recipient sees them as if they were separate attachments. It does not alway… read more
Vcomputer
Vcomputer
Bachelor's Degree
208 satisfied customers
Two further problems When I receive E-mails with pictures
Two further problems: When I receive E-mails with pictures some of them are OK but others are just boxes with a small symbol in the top left corner. Also sometimes when someone sends an attachment tha… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
On May 2010 I purchased Word 2007 and downloaded the program
On May 2010 I purchased Word 2007 and downloaded the program on my previous pc, About five weeks later I attempted to change some settings i hte advanced mode and wiped out all of my files and Windows… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,561 satisfied customers
I can no longer open Word doc attachements in OE6, nor can
I can no longer open Word doc attachements in OE6, nor can I open Word Docs in "search results" on my PC. This started about a week ago. I get a windows message labeled "Compatibility Pack for the Off… read more
Julio
Julio
Bachelor\u0027s Degree
394 satisfied customers
I have purchased Office Professional 2007. I have sent attachments
I have purchased Office Professional 2007. I have sent attachments to different people but no one has been able to open the attachment. Most have suggested jpeg but I do not know how to change the WP … read more
Carl Poersch
Carl Poersch
Sr. Network Engineer
Bachelor\u0027s Degree
755 satisfied customers
I have paid mcafee order CS677986397 17feb 2010 and order
I have paid mcafee order CS677986397 17feb 2010 and order CS699730064 20 march 2010. purchase receipt 17 feb201016:55. Previous E mail address [email protected] but now not used and have new address o… read more
JMU 1998
JMU 1998
IT Consulting
Bachelor\u0027s Degree
532 satisfied customers
I was given a copy of the Office Small Business 2007 suite
I was given a copy of the "Office Small Business 2007" suite by my son for my recent birthday. However it is "upgrade" to program I do not currently have. It has a price tag on the case of $279.99 whi… read more
NY Eng
NY Eng
Control Systems Engineer
Bachelor\u0027s Degree
19 satisfied customers
All of sudden I cant open pdf documents I have created, which
All of sudden I can't open pdf documents I have created, which I could open in the past and I cannot open certain pdf e-mail attachments. My computer is set to do windows upgrades automatically at 3AM… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Im in my word perfect x4 document. How do I send this document
I'm in my word perfect x4 document. How do I send this document in a PDF BY E-MAIL???? Thanks..........Gordon Hassman… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
Have recently installed Word Perfect Office X4 on my computer
Have recently installed Word Perfect Office X4 on my computer but I can't open my old Word Perfect files. Any suggestions? I think my previous WP program was WP12 which came installed on my Dell compu… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
My e-mail program opens files in notepaf, but it is a ...
My e-mail program opens files in notepaf, but it is a conglomerate of garble How do I fix this?… read more
Lisa J Wright
Lisa J Wright
Vocational, Technical or Trade Scho
10 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x