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When I couldn't access my gmail account I opened a new one.

Customer Question
When I couldn't access...

When I couldn't access my gmail account I opened a new one. now I am unable to transfer my contacts . they are saying I have to close all non gmail accounts . I don't have any and if I did I don't know how to do this.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No, I have no other devices.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Do you mean for my new account or the old one I couldn't get in to?

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

I think someone my have hacked my old email account.

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/9/2018
Tech Support Specialist: Dustin, Computer Support Specialist replied 4 months ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,239
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Customer reply replied 4 months ago
No thank you. and I would like a refund for what I have already spent. I am really disappointed in this google program.
Tech Support Specialist: Dustin, Computer Support Specialist replied 4 months ago

Not a problem, here is the refund link

http://ww2.justanswer.com/help/how-can-i-request-refund-0

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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