Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Trouble with computer, the IMAP popstml keeps popping up and…

Customer Question
Trouble with computer, the...

Trouble with computer, the IMAP popstml keeps popping up and not letting my aol come thru and synch with other emails. Also computer very slow...took a whole day for one email to finally send. Also I have an eminent danger sign when I first sign on

Technician's Assistant: How do you usually access AOL? On a phone or tablet, or through a web browser?

Web and phone

Technician's Assistant: What troubleshooting have you tried?

Just turning everything off for an hour

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I know nothing about computers please don't laugh I pay 9.99 per month for this service now?

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 hour by:
3/9/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I wanted to know if I can Convert all of the pictures that I
Who is your email provider (Gmail, Yahoo, Outlook, etc.)?… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
Finally, I have a problem where every time I want to play
Finally, I have a problem where every time I want to play any game on the internet a sign comes up. "This plug in is not supported" and i have a blank page … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am trying to delete AOL off my laptop bu I can'. can you
I am trying to delete AOL off my laptop bu I can'. can you give me a phone number for tech support than can walk me through this process … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I cannot receive any emails. We took the computer to Geek
I cannot receive any emails. We took the computer to Geek squad they spent an hour trying to make it work but said we would have to contact you to get the problem resolved. They tried going through PO… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Outlook question, Is there a way to share outlook so I can
Outlook question, Is there a way to share outlook so I can send email and that sent email is saved in cloud or something so I can see it at home and work. maybe outlook cloud version? currently I'm us… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have 3 Google email accounts on my mobile. reason 2 of
Hi I have 3 Google email accounts on my mobile. For some reason 2 of them are not Synching on the new one (the inbox I.mean). Shall I send you a screen shot? Pateel… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
PLEASE ! I need help to charge my Skype calls to mobile or
PLEASE ! I need help to charge my Skype calls to mobile or landlines. I saw a subscription of $9.99 per month unlimited, for one year less 15% discount. I have tried and tried and I do not find either… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I have been informed from friends that I have a new aol web
I have been informed from friends that I have a new aol web sight with a video web sight on aol. I have not sent this out to those in my address book. How do I eliminate this on my computer. I do have… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I keep geeting numerous pop-ups alerting me that imap 71[1032]
I keep geeting numerous pop-ups alerting me that imap 71[1032] mail is not currently available. I don't know what this means and can't seem to get rid of it can you help?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Why has aol mail been repeatedly malfunctioning all day, and
Why has aol mail been repeatedly malfunctioning all day, and now will not appear at all?? According to the "blog", I'm not alone in having difficulty.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hi, I recently purchased Microsoft Office 2010 for my small
Hi, I recently purchased Microsoft Office 2010 for my small business with my partner. We have email through GoDaddy and Gmail and are trying to set both up on Outlook. We are both on seperate computer… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
I had submitted the following question to David Kirk because
I had submitted the following question to David Kirk because he had been very helpful to me earlier with a siimilar problem, but he must be off right now. My most immediate concern now is that sometim… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
How to configure Outlook 2007 to save Sent mail on my PC when
How to configure Outlook 2007 to save Sent mail on my PC when I am sending mail thru an IMAP account on AOL of Gmail?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My name is Barbara Dellinger - [email protected] I recently
My name isXXXXX [email protected] I recently switched my internet service to Roadrunner thru Time Warner - I wanted to keep my same e-mail address and thought I could at no cost - "free aol" But I am st… read more
J Tech
J Tech
3 years towards bs in computer sci
928 satisfied customers
I use Windows XP along with gmail and aol and Outlook 2007.
I use Windows XP along with gmail and aol and Outlook 2007. Does gmail stop any spam before it gets to my Outlook spam folder? If so, how do I access the emails that gamil, itself, stops before it get… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor\u0027s Degree
3,487 satisfied customers
when signing in with name and password XXXXX ad pops up to cover the final sign in box.
Get The Bank of America ad off the sign in box so I can access aol. which is a paid service.… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
My husband and I are having trouble with our Email. It keeps
My husband and I are having trouble with our Email. It keeps switching us back to a screen that says updating your Email. We are unable to stay on our Email screen long enough to read or reply. Can yo… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master\u0027s Degree
1,028 satisfied customers
Sent email at 11 15 50 today, subsequently sent 2 more. Recipient denies receiving first.
Recipient:[email protected] She denies receiving this email and has done so in writing [email protected] [email protected] I am at home, used home computer, and have no way of getting a witness. Can you … read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x