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Change password on the phone. Last week a tech for hearing…

Customer Question
Change password ***** the...

Change password ***** the phone

Technician's Assistant: When were you last able to use your phone?

Last week a tech for hearing aids at the VA did something to the phone

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Don,t know how

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

All i need is how to change the password

Submitted: 4 months ago.Category: Computer
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Answered in 6 minutes by:
3/9/2018
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,942
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your phone. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago

What is the make and model of the phone?

What email do you have attached to your phone?

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