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I have a message" contact Microsoft support" something went…

I have a message"...

I have a message" contact Microsoft support" something went wrong, Microsoft can't install important updates on your PC. Contact Microsoft support. The screen says 100% done but blue screen stays on indefinitely. Please advise what's wrong. As this problem has been going on for a week or so. I am becoming desperate for some technical help.

Technician's Assistant: What device or product does this involve?

Asus PC originally came with windows 8 on it then was upgraded to windows 10 some time ago.

Technician's Assistant: What Microsoft model do you have?

Asus

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

At least 3 weeks

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3/9/2018
Richard
Richard, Computer Specialist
Category: Computer
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