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I have problem with my account password. I forgot it nd my…

Customer Question
I have problem with...

I have problem with my account password. I forgot it nd my number linked with it is no longer with me

Technician's Assistant: What device or product does this involve?

Samsung galaxy S6 EDGE

Technician's Assistant: What Operating System (OS) are you running on your Galaxy?

Android

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

A week ago

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I don't thing is from my smartphone. I forgot about my password ***** I can't reset it with any option.***@******.***

Submitted: 4 months ago.Category: Computer
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Answered in 2 hours by:
3/9/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,276
Experience: Over 20 years of consulting to the IT industry
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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