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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am tryinmg to find my stored [assswoed. I have windows 10

Customer Question

I am tryinmg to find my stored [assswoed
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: I have windows 10 anmd the computer as an HP
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I only tried it tonight because I could not rall ,],y Victoria secret {/W
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: =MO YJANK U=YOU
Submitted: 8 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 8 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

The best option will be to use a secure remote screen connection to troubleshoot the issue, this will require downloading a screen connect app to get us started. Will that be okay?

You can reply to me here by typing in the box below please.