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I purchased 6 tickets several hours ago and had a scan code…

Customer Question
Hello. I purchased 6...

Hello. I purchased 6 tickets several hours ago and had a scan code and purchase was completed. The tickets were for the 4:10pm Wrinkle in Time and my email address is ***@******.*** Please tell me how to retrieve my 3 adult, 1 child and 2 senior tickets

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Mediacom or McCain. Com

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Mchsi. Com on my phone

Technician's Assistant: What troubleshooting have you tried?

Ive looked at what I thought was my account through my fandango account.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My password ***** apparently not correct and I requested a new one but never received a link to reset my password

Submitted: 4 months ago.Category: Computer
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Customer reply replied 4 months ago
The tickets were for Saturday March 10 4:10pm show at Marcus Gurnee Mills in Gurnee IL
Answered in 4 hours by:
3/9/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,341
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

What app or website did you purchase the tickets through?

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Customer reply replied 4 months ago
Fandango
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

You can enquire with Fandango at:

https://www.fandango.com/ContactUs.aspx

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