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I can.enter to my account I forget the password. And iPad. I…

Customer Question
I can.enter to my...

I can.enter to my account I forget the password

Technician's Assistant: What device or product does this involve?

And iPad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

I am not sure but its old

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Well my husband give to me because my was broken one week ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Ai can open the iPad but no yahoo

Submitted: 4 months ago.Category: Computer
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Answered in 1 hour by:
3/9/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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