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All of my skype contacts have disappeared, and I don't know…

All of my skype...

All of my skype contacts have disappeared, and I don't know how to retrieve them. I also want to test my sound. What do I do, and how can you help me??

Technician's Assistant: Is your Skype file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

No. I had the old skype, and then when asked if I wanted to have it updated, I replied "yes", and now I do not recognize anything on skype. Also, I am a computer novice

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No....I just want to be able to use Skype, and with your new system, I no longer know what to do. I am extremely upset in having lost all my contacts

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Answered in 4 minutes by:
3/8/2018
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue.

Skype contacts will only disappear if you are signed into the wrong account.

They wont just suddenly vanish...

The chances are, you are signed into your microsoft account with skype instead of your skype user name or vice versa

Please advise...

Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified
Michael T and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
As I am a computer novice, I thought I signed into my normal/historical skype account......and now I don't know what to do.Please stay with me, and hopefully, you can tell me how to get everything back, including sound
Customer reply replied 5 months ago
what do I do now? How will you be able to access my system? How long do I have to wait?

Please click HERE and then enter code 14060

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