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I can't get my microphone won't turn on. Dragon naturally…

I can't get my...

I can't get my microphone won't turn on.

Technician's Assistant: What device or product does this involve?

Dragon naturally speaking

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Model no 15-ay065nr

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

2days

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I did down loaded the program again and it still don't work.

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Answered in 17 minutes by:
3/8/2018
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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What operating system do you use?

PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified
PC_Wizzard and 87 other Computer Specialists are ready to help you
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Customer reply replied 4 months ago
Windows 10

Please CLICK HERE and open/run the file called Elsinore Screenconnect

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Did you CLICK HERE and open the file?

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We can use TeamViewer as well if you struggle with the link above

Download from link below and open TeamViewer and provide me with the ID and password ***** the screen

https://download.teamviewer.com/download/TeamViewerQS.exe

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Are you still there?

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Customer reply replied 4 months ago
i am waiting

Please connect me first

Please CLICK HERE and open/run the file called Elsinore Screenconnect.

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You can press Ctrl +J on your keyboard to open your downloads folder and then look for Elsinore Screenconnect

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