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Iamgoing. I am going chat with someone on the computer

Customer Question
I am going chat...

I am going chat with someone on the computer tonight. They want my ID and password ***** I.my can chat . my computer is HP G71-340US Notebook window 7. So what ID I use and password. I think the ID is RK and password ***** *****

Technician's Assistant: What Operating System (OS) are you running on your G71-340US?

Yes

Technician's Assistant: What have you tried so far with your G71-340US? Have you installed any updates recently?

I just try to installed today

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I do not know

Submitted: 5 months ago.Category: Computer
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Answered in 5 minutes by:
3/8/2018
Tech Support Specialist: Martin, Network Engineer replied 5 months ago
Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 3,150
Experience: 10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

Which app will you be using to chat, do you remember?

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Customer reply replied 5 months ago

I don't need your help now. I got it fixed. So just cancel your service, and refund my money back to the credit card. Thanks Robert K****

Tech Support Specialist: Martin, Network Engineer replied 5 months ago

No problem, Robert

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