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I recently tried to get online to verify phone phone nuumber…

Customer Question
I recently tried to...

I recently tried to get online to verify phone phone nuumber 'so I could change mu phone number but every time it said the were sending ma a code they either did not sendi t or sent it to the wrong phone number

Technician's Assistant: When were you last able to use your phone?

It was active at that time

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I tried everything I was so aggrevated that I cancelled me ebay acct

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/8/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,062
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

Thank you

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Customer reply replied 4 months ago
not sure
possible 0301
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

Thanks

When you try to sign in, what message do you receive?

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Customer reply replied 4 months ago
I asked for a refund on 03/08 it was credited to my acct but on the same day it was added again whats that about I want it refunded and cancelled
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

What refunded?

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