Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

MY KEYBOARD - RIGHT SIDE NUMBER KEYS - DOES NOT WORK. i WAS…

HI, MY KEYBOARD -...

HI, MY KEYBOARD - RIGHT SIDE NUMBER KEYS - DOES NOT WORK. i WAS TRYING COUPLE DIFFERENT KEYBOARD BUT ALL THE SAME

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP, WIN10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I WAS TRYING ANOTHER KEAYBOARD, SAME RESULTS

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

NOT SURE

Show More
Show Less
Ask Your Own Computer Question
Answered in 6 minutes by:
3/8/2018
Eric Ewing
Eric Ewing, IT Pro
Category: Computer
Satisfied Customers: 420
Experience: I am a technology professional with 20 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
Verified
Good morning! Has your numeric keypad ever worked properly? When you depress the NUMLOCK key, does your keyboard provide a visual indicator that NUMLOCK is turned on?
Eric Ewing
Eric Ewing, IT Pro
Category: Computer
Satisfied Customers: 420
Experience: I am a technology professional with 20 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
Verified
Eric Ewing and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
numeric keys were working properly, then after curtain updates, I guess, they were stopped
Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,642
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Let me access the computer remotely. Please click on the below link, it will open a new web page. Over there you will see I agree button. Click the button and you will get an option to Run or Save. Please click on Run and follow the instructions.

http://www.justanswer.com/remotedesktop/join.aspx?Session=701a885e-45cc-404f-99b6-30c57451b9b7

Thank you.

Customer/p>
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Ewing Your Own Question
Eric Ewing
Eric Ewing
Eric Ewing, IT Pro
Category: Computer
Satisfied Customers: 420
420 Satisfied Customers
Experience: I am a technology professional with 20 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).

Eric Ewing is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Trying to login to my wife's computer, her keyboard will
Trying to login to my wife's computer, her keyboard will only input from the keypad but not any letters. Have changed keyboards with same result. … read more
Mohammad Hossain
Mohammad Hossain
BS in Computer Information Management
20 satisfied customers
How to fix numlock problem. How do I fix the numlock
how to fix numlock problem JA: What kind of computer do you have? Customer: how do I fix the numlock keyboard problem JA: Have you installed any updates recently? Customer: I think it stared with the … read more
Cody
Cody
Computer Science
2,387 satisfied customers
My number keys on my laptop are not working. The number
My number keys on my laptop are not working. The number keypad is not working and the numbers at the top of the keyboard are not working. When you press the numbers at the top the only the number sign… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I just upgraded from win7 to win10. Once it was finished it
I just upgraded from win7 to win10. Once it was finished it comes to the blue screen that says Welcome to Windows 10! and there is a button that says Next but neither my keyboard or mouse respond for … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am trying to login into one of my computers but it is
I am trying to login into one of my computers but it is telling me the password ***** ***** IT is the same password ***** used an hour ago to login. Can you help?… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
i received an alert from hp regarding my keyboard and didnt
i received an alert from hp regarding my keyboard and didn't get a chance to read the whole thing. right after that, my keyboard stopped capitalizing and won't allow me to type the symbols above the n… read more
BestComputerExpert
BestComputerExpert
I am having problems with my computer. I used the startup
I am having problems with my computer. I used the startup repair for Windows and it came back that I should go to http://go.microsoft.com/Fwlink/?LinkID=104288 and I did and I really didn't understand… read more
BestComputerExpert
BestComputerExpert
When I type what appears on the screen does not match
When I type what appears on the screen does not match what I type. Part of the key board does not work an dthe part that does will put a number in when I have typed a letter and will show repeated let… read more
The A+ PCTech
The A+ PCTech
Ticket To Work Program
Vocational, Technical or Trade Scho
354 satisfied customers
my hp pavilion dm3 keyboard is producing the wrong letters/numbers,
my hp pavilion dm3 keyboard is producing the wrong letters/numbers, particularlybfrom the right hand side. eg the quick brown fox comes out as the q45c2 br6wn f6x. the problem only starts after loggin… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I think I pressed a key combination that caused the right side
I think I pressed a key combination that caused the right side of my keyboard to stop working. Only the keys on the left side are working. I was trying to find the correct keystroke (Fn + one of the f… read more
Jess M.
Jess M.
Bachelor\u0027s Degree
3,558 satisfied customers
I have a HP laptop DV9208nr that when I press the num lock
I have a HP laptop DV9208nr that when I press the "num lock" key on the right side by the numbers the keys "jkl" on my keyboard become 123 and keys "uio" become 456. and can't get them to use unless I… read more
DRobertson
DRobertson
Owner/Technician
Associate Degree
721 satisfied customers
I have a Microsoft Wireless Natural Multimedia Keyboard. All
I have a Microsoft Wireless Natural Multimedia Keyboard. All of a sudden the keypad will not work. If I hit it it opens all kinds of things and prints out gibberish. I have uninstalled and reinstalled… read more
Magic C.
Magic C.
Commercial Network Field Engineer
Associate Degree
5 satisfied customers
several letters on the keyboard of a computer running XP have
several letters on the keyboard of a computer running XP have stopped working. Now I cannot log into email as my password XXXXX blocked letters. Help...what is this… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
On my virtual keyboard on the screen, there is a dotted line
On my virtual keyboard on the screen, there is a dotted line surrounding the right side shift key and the ? and > key next to the shift key, and as a result my password XXXXX longer works, I need t… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
gateway laptop W730-K8X. right side of keyboard types numbers
gateway laptop W730-K8X. right side of keyboard types numbers instead of letters. example letter k types a 2 and so on. How do I fix this?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
The keys under the numloc will not work----I have tried the
The keys under the numloc will not work----I have tried the key board on another coputer and they will work---I have tried to find how to get the numlc to work without success. [email protected]… read more
Suzanne
Suzanne
Computer Technician
Associate Degree
109 satisfied customers
HP DV1000 keyboard issue. when in notepad, every time i press
HP DV1000 keyboard issue. when in notepad, every time i press the number 5 or 6 key i get the date and time read out continously. the same keys cause other issues when not in notepad.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
when i hit start - search results page comes up - cant do
when i hit start - search results page comes up - can't do anything until i put something in search bar and hit close [search has the dog that looks it up] also when use t or y or tab keys i have an [… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master\u0027s Degree
1,028 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x