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L don'r remember my password. My computer. Lenovo. Here's…

Customer Question
L don'r remember my...

L don'r remember my password

Technician's Assistant: What device or product does this involve?

My computer

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Lenovo

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Here's the problem. l just got a android phone and l need to set it up. l don't remember my google password

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No thank you

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/8/2018
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,275
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When could you last sign into your account?

Please let me know

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Customer reply replied 4 months ago
l don't remember my google password ***** cannot get into what l want
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

Ok, so this is to sign into your Gmail email account correct?

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Customer reply replied 4 months ago
l just paid you $5.00 for a answer. Now you want more money. Just give me the $5.00 answer.
Yes it is an gmail account.
Tech Support Specialist: Richard, Computer Specialist replied 4 months ago

Thanks

Click this link

https://accounts.google.com/signin/recovery

And follow the onscreen steps to reset your password

Let me know pleas how you go

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