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I don't have a reset disk. I remember the password. I have…

Customer Question
I don't have a...

I don't have a reset disk. I remember the password. I have gotten in by shutting down, unplugging and reconnecting. What can I do to stop login issues?

Technician's Assistant: What device or product does this involve?

My computer, I have Windows 10

Technician's Assistant: What's the brand and model of your computer?

It is an HP computer

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It has been going on for a few nights. It seems to have started after I changed the password. I wrote it down. I know it's correct because I have gotten it to work. I have shut everything down. Then I unplugged it and starred over. The problem is every time I shut it down I have to do this.

Submitted: 4 months ago.Category: Computer
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Answered in 1 minute by:
3/8/2018
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 953
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing problem with your computing device.
I will be the expert in assisting with the issue you are having.

Did you forget Windows 10 login password?

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Customer reply replied 4 months ago
No I remember my password. I just can't seem to get it to work consistently.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 4 months ago

can you explain me a bit more about this
What exactly are you having trouble with windows login?

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