Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Image-1.jpg I changed my email password for apple and tried…

Customer Question
Image-1.jpg I changed my...

Image-1.jpg I changed my email password ***** apple and tried to unsubscribe from my iCloud email address and it won’t let me erase it??

Technician's Assistant: When did you last change your password ***** Apple ID?

Just now,it looks okay,but I can’t remove the iCloud allises spellcheck lol

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I reset my Apple ID,but I was using a iCloud email address and it’s a different email now *******??

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Should I leave everything alone because I’ve been digging into the situation for hrs,personally I think my neighbor next door is using the alias email address whatever that means??

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 hours by:
3/8/2018
Tech Support Specialist: Micky, Lead Systems Engineer replied 4 months ago
Micky
Micky, Lead Systems Engineer
Category: Computer
Satisfied Customers: 90
Experience: 10+ years experience, RHCE certified, Linux evangelist, analyst and programmer
Verified

Hello,

I read your previous replies to the automatic questions, but I am not sure to understand your issue.

Can you please clarify what is your issue: Do you want to delete your iCloud account, recover or reset the password ***** something else?

Just to anticipate, the only way to permanently delete an iCloud account is to call Apple at their callcenter, I have done it already twice with other customers.

Best Regards

Ask Your Own Computer Question
Customer reply replied 4 months ago
I had a email address for iCloud weaversammy34,now I noticed that I couldn’t delete the [email protected] if you’ll look I sent them a snapshot of the email address saying that it is an alias email address or something,I’ll email you the snapshot if I possibly can get to it,I’ve changed all passwords except for the iCloud and Facebook messenger instagram etc..
Tech Support Specialist: Micky, Lead Systems Engineer replied 4 months ago

It seems you cannot send an attachment by email on this site.

You can however upload it with the following procedure:

http://ww2.justanswer.com/help/how-do-i-send-photo-or-file-expert-0

I will take a look once you will upload it :)

Ask Your Own Computer Question
Customer reply replied 4 months ago
Okay I’m trying too get it now thx...
Tech Support Specialist: Micky, Lead Systems Engineer replied 4 months ago

Thanks

Ask Your Own Computer Question
Customer reply replied 4 months ago
I Image-1.jpg. Here’s another picture from Sammy w from my apple account ,I’m going to sleep I’ll be in touch tomorrow thx attention Mickey
Tech Support Specialist: Micky, Lead Systems Engineer replied 4 months ago

Unfortunately the image is not yet uploaded here. The site is only getting the filename 'Image-1.jpg' and no attachment.

Can you try to upload on an external site, for example https://imgbb.com/ ?

I can assist you also tomorrow, just consider I'm located in Europe (GMT+1).

Have a goodnight!

Ask Your Own Computer Question
Customer reply replied 4 months ago
Yeah I’m feeling you,it’s 6am here and I’ve been poking my mind off on my iPad lol good day.....
Tech Support Specialist: Micky, Lead Systems Engineer replied 4 months ago

I fully understand you, new technology sometimes is a mess! :)

Thank you

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I cant recall my latest apple id password. I dont know. No.
Second opinion] I cant recall my latest apple id password … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I lost my iPhone I can't remember my Apple ID or password. I
I lost my iPhone I can't remember my Apple ID or password. I have an mini iPad that my be connected with my iPhone Is there any way i can at least get an Apple ID and password ***** the mini iPad … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I can't remember my Apple ID. Not ago but I've had a small
Not long ago but I've had a small brain stroke and can't remember my Apple ID … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,171 satisfied customers
Got msg someone in CA tried to log into my FB. FB said I
Got msg someone in CA tried to log into my FB . FB said I needed to change my password, it wouldn't take password ***** I've had therefore, can't change password ***** I can't get into FB acct to do i… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I forgot my password. About a month ago. And it says there's
Yes and it says there's an error, and can't go through. I think it's technical. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,330 satisfied customers
I've been on phone line for 10 minutes and can't get
I've been on phone line for 10 minutes and can't get through. We changed carriers and installed new SIM card and my Apple ID and password *****'t work. I tried on line and get sent a text msg and can'… read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
Can' t activate seem I don't remember ID or password. Not
Can' t activate seem I don't remember ID or password. Not sure … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,330 satisfied customers
I can't retrieve my password. IPHONEx. IPHONE X. Quite some
Quite some time; I'v gone through the “find my iPhone” and can't even get through finding my special phone number … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
My daughter can't remember her password or username on her
My daughter can't remember her password ***** username on her phone so we can't unlock it we gave her the phone for Christmas 3 Year's ago and no longer have a contract can you help us unlock it so sh… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Gave to a friend and she can't remember what her iTunes
Gave to a friend and she can't remember what her iTunes account is or password. I am trying to reset it with no luck … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
I'm trying to get something from the App Store and I forgot
Hi I'm trying to get something from the App Store and I forgot my password. It is now locked me out and I'm going round and round in circles … read more
Mr.Med
Mr.Med
1,188 satisfied customers
My iPad cut out & now the screen says Activation Lock. I
My iPad cut out & now the screen says Activation Lock. I can't remember the Apple ID that I set it up with … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I've has an iPad missing for almost two years since April of
I've has an iPad missing for almost two years since April of 2016. I just found it but the activation is locked. I can't remeber the email and password ***** set it up on since it's been so long.. I h… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I got myself in a bit of a pickle some months' ago, but
Hi, I got myself in a bit of a pickle some months' ago, but decided that I'd wait until after Christmas to ask for some help, as it's not really too desperate. My internet provider stopped offering em… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Help. I can't log into my gmail account. I'm locked out. I
Help. I can't log into my gmail account. I'm locked out … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
On my older apple iPad,all of a sudden my screen comes up
On my older apple iPad,all of a sudden my screen comes up Activation Lock.It ask me to enter my Apple ID and password ***** I originally used to open my iPad.When I do so it will not open.I have put i… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,330 satisfied customers
Tried to set of my account to use apps on new iPad and put
Tried to set of my account to use apps on new iPad and put in Id that was texted to me instead of the email code and now won't let me sign in under my email address so I can't get to apps … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My old iPad..... I want to wipe it and register it in my
My old iPad..... I want to wipe it and register it in my husband's email … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x