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Phone is ******* and/or ***********. Don't know no phones…

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Phone is ******* and/or...

Phone is ******* and/or *********** . Don't know no phones working no EWthernet (does not have a valid IP config. DHCP is NOt enabled. No Fetch Activation Code. Need some help 16 days and nothing. Wifi Network *******; Pw = *********

Technician's Assistant: Who makes your router?

SEGAMCOM

Technician's Assistant: What have you tried so far?

NBN Tech this morning said Optus has to delete Bigpond (interference) and activate the modem router

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Yes Fetch activation code. Note we have no mobile phone reception INSIDE the home. Wish you luck connecting us, 5 Techs have tried

Submitted: 4 months ago.Category: Computer
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Answered in 6 hours by:
3/8/2018
Tech Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,328
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

What is the make and model number of your phone?

Did it work ok previously?

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Tech Support Specialist: Pete, Computer Engineer replied 4 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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