Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I need to change file association from internet explorer to…

I need to change...

I need to change file association from internet explorer to the default type which are SC4LOT and SC4BAT type

Technician's Assistant: When did you last update Internet Explorer?

Never that I know of, have to refresh the web page all the time

Technician's Assistant: What have you tried so far with your Internet Explorer?

Don't know how tried to open the file in the view downloads - internet explorer and all it does is flash and not open the file tried to save the file and I goes to MY PC/Downloads and it is the same file I couldn't open

Technician's Assistant: The Software Technician will be able to walk you through that. Anything else you want the Software Expert to know before I connect you?

Doe's it cost anything to talk to a Tech?

Show More
Show Less
Ask Your Own Computer Question
Answered in 14 minutes by:
3/8/2018
Sergil Cave
Sergil Cave, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 18
Experience: Cyber-Security Administrator at Chesapeake Utilities
Verified

Hello my name is ***** ***** I have been assigned to your case. To change the default type from Internet Explorer, you have to right click on the file in question and choose the Open With... option. Once you choose that then it should give you the option to Choose another App or Program. So I am telling you the right thing, what version of Windows do you have? Windows 7, Windows 8, Windows 10, you can find out the version by performing the following steps:

1. Hold down the Windows Key + R on your keyboard (Windows Key is a key with the Windows Logo on it)

2. Type in the following with the run window comes up ---> winver

Ask Your Own Computer Question
Customer reply replied 1 month ago
Windows 10 version 1709 (build 16299.248)

Okay great. Right click on the files in question and choose Open With...

Ask Your Own Computer Question
Customer reply replied 1 month ago
sorry I don't have the money for that right now
Customer reply replied 1 month ago
I don't really trust anyone to remote connect to my computer

That is fine we dont need to remote connect into your computer...that is just the system automatically asking you to remote in you can go ahead and reject the offer.

Ask Your Own Computer Question

Were you able to find the file in question, right click on it and choose Open With...?

Ask Your Own Computer Question
Customer reply replied 1 month ago
how do I reject the offer?

There should be an option, what is it telling you?

Ask Your Own Computer Question
Customer reply replied 1 month ago
I have tried to change the open with option and there isn't an app I want to try. did it once before and had a nightmare getting the assoc. set back to default.

A better question to ask you would be what application do you want these files to be associated with? I did some research and they seem to be associated with the Sim City game but that could be wrong.

Ask Your Own Computer Question
Customer reply replied 1 month ago
it wants me to update my payment info. don't want to do that I'll pay the $5 no problem but didn't want the co to be able to take money from my credit card

It says payment failure in the status.

Ask Your Own Computer Question
Customer reply replied 1 month ago
the file's are from the SC 4 game there are LOT and BAT file that work in MOD's. Yes that is the error message I see Payment error
Customer reply replied 1 month ago
if the LOT and BAT file's aren't readable the Mod will show missing items for the MOD's they go with
Customer reply replied 1 month ago
is there any way to remove the file assoc of Internet Explorer and set for me to choose a file assoc.
Customer reply replied 1 month ago
that is how the other type of file's a MOD uses is set to choose an app.

Yes there is, you have to right click on each of those particular files and choose Open With > . After you choose Open With > you will click on "Choose Another App", it will ask you "How do you want to Open This File?" and you will choose More Apps. From there you will scroll all the way down where you will see "Look for Another App on this PC", click on that and then it will bring you to your Windows Explorer Window and into the Program Files folder where you can look for the SC 4 folder and the executable for it.

Ask Your Own Computer Question
Customer reply replied 1 month ago
ok going to try i brb

Okay

Ask Your Own Computer Question
Customer reply replied 1 month ago
there isn't a program folder in the windows explorer window

What folder do you see?

Ask Your Own Computer Question
Customer reply replied 1 month ago
there are several but in the windows there are defender, mail, media player, multimedia platform, nt, photo viewer, portable devices, security, apps, powershell acouple of these are hidden folder and I can't access them

Okay, do you see something on the left hand side of the window called Local Disk C: ?

Ask Your Own Computer Question

It should be towards the bottom on the left hand side of that windows explorer window.

Ask Your Own Computer Question
Customer reply replied 1 month ago
no when I choose select look for another app on this app it opens a IE open with window with a file list and there is no C drive listed anywhere in that window. Do I need to ope the C drive

Yes you will need to open the C Drive and once you open that up, you will look for a folder called Program Files or something similar.

Ask Your Own Computer Question
Customer reply replied 1 month ago
I know where that is and I have it opened now

Do you see a folder called Sim City or Maxis?

Ask Your Own Computer Question
Customer reply replied 1 month ago
it is in the program folder (x86) and I have it opened it was in the folder GOG> games> SC4 Deluxe
Customer reply replied 1 month ago
I have the SC 4 folder opened

Okay great! Do you see any executables or .exe file's in that folder?

Ask Your Own Computer Question

Or do you see something that says SimCity4.exe or something similar or SC4TOOL?

Ask Your Own Computer Question
Customer reply replied 1 month ago
the only files i found was in the app folder one is SC4.exe.backup and one file if selected will start the game but it is listed as (SC 4) icon> SimCity 4

Okay so you are in the SC4 Deluxe folder and dont see any .exe files? It looks like the executable file is the .backup file. Are you able to right click on that file, choose rename and remove the .backup extension from it?

Ask Your Own Computer Question
Customer reply replied 1 month ago
ok I saved the the SinCity 4 .exe.backup file to my desktop renamed the file it now says SimCity 4.exe i also got a message that says the file name the file might become unstable Are you sure you want to change it? haven't changed it yet
Customer reply replied 1 month ago
should have been SimCity 4 not Sin. n is to close to the m lol

lol yeah it would have been a lot easier to find...Okay since you got the warning, I wouldnt change it just yet. Here is what you can do:

1. Where it says Type here to search on the bottom of your screen near the windows logo--> type in the following --> Sim City and then press enter.

2. Right click on the results that you get and click on Open File Location

This should show you where the Sim City executable is located.

Ask Your Own Computer Question
Customer reply replied 1 month ago
i typed Sim City in the search and the results I got was no items match your search. i got the game from a web site called GOG and did a digital download of the game from there web site.
Customer reply replied 1 month ago
the file i renamed still show up in the app folder

Ah okay, what if you type GOG instead of Sim City in the search?

Ask Your Own Computer Question
Customer reply replied 1 month ago
i get this result from the search, goggame-1207664593.dll, c:\program files\GOG Galaxy\Games\SimCity...... type Application Extension

Okay see if you can follow the Open With... steps that I provided and see if you can find an executable in that folder.

Ask Your Own Computer Question

I am going to have to sign off for tonight but I will be available tomorrow morning. Let me know how that goes and we can continue this then. If you cant wait until then, I can just opt out and let another engineer take over this case.

Ask Your Own Computer Question
Customer reply replied 1 month ago
ok, I checked and it shows all the open with as when I tried to change the IE file and looked in the Open with window nothin new

You have to follow these instructions to get past that:

Yes there is, you have to right click on each of those particular files and choose Open With > . After you choose Open With > you will click on "Choose Another App", it will ask you "How do you want to Open This File?" and you will choose More Apps. From there you will scroll all the way down where you will see "Look for Another App on this PC", click on that and then it will bring you to your Windows Explorer Window and into the Program Files folder where you can look for the SC 4 folder and the executable for it.

Ask Your Own Computer Question

Within the Program Files folder look for the GOG Galaxy folder

Ask Your Own Computer Question

If you still have issues, please let me know and I continue helping you tomorrow morning.

Sergil Cave
Sergil Cave, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 18
Experience: Cyber-Security Administrator at Chesapeake Utilities
Verified
Sergil Cave and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
i can find GOG Galaxy but its in the program file (x86) folder
Customer reply replied 1 month ago
ok will do that. Thank you for the help tonight it is much appricated.
Customer reply replied 1 month ago
Good night Sergil

Good Morning/Afternoon over there. Thank you for the rating. How did it go last night as far as finding that GOG Galaxy folder?

Ask Your Own Computer Question
Was this answer helpful?
Ask Sergil Cave Your Own Question
Sergil Cave
Sergil Cave
Sergil Cave, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 18
18 Satisfied Customers
Experience: Cyber-Security Administrator at Chesapeake Utilities

Sergil Cave is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My wifi on the house works with every thing except my I
my wifi on the house works with every thing except my I phone 6 … read more
Bill Bach
Bill Bach
IT Systems Analyst
Bachelors in Computer Science
I just used MS Edge to browse the photos of the new royal
Hi, I just used MS Edge to browse the photos of the new royal baby on msn.com. All of sudden, a red webpage popped up and the speaker repeatedly warned me that my computer had been infected by a malwa… read more
Cris
Cris
60 satisfied customers
This is a phone question. I have a SCH 1545. I created a
This is a phone question. I have a SCH 1545. I created a rejection message but how do I send it to the person I don't want calling me? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
Why can't I use the same password I choose on all three
why can't I use the same password ***** choose on all three computers? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
My cat was found sitting on my laptop keyboard, and noe my
My cat was found sitting on my laptop keyboard, and noe my laptop cursor is frozen. I have rebooted and Fn +F9 to no avail. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
IT IS REALLY MESSED UP - IT WONT SHUT DOWN - I HAVE TO FORCE
HI - IT IS REALLY MESSED UP - IT WONT SHUT DOWN - I HAVE TO FORCE IT - TURN IT BACK ON AND IT STILL IS ON THE SAME SIGHT - RUNNING VERY SLOW WHEN IT TURNS ON AND SHUTS OFF (BEFORE - NOW WONT SHUT OFF)… read more
Steve Asher
Steve Asher
AAS Network Infrastructure
57 satisfied customers
A friend is creating a web page for me. I would like to
A friend is creating a web page for me. I would like to install a pay pal account in it. How do I get him to install it into that web page? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
520 satisfied customers
I can,t open my laptop computer It won't take my password.
I can,t open my laptop computer It won't take my password … read more
RandyNetwork Tech
RandyNetwork Tech
1,753 satisfied customers
I've forgotten my NETWORK password (PCS) Asus Laptop -
No - I'm trying to connect my iPhone with the computer network and simply can't remember the password.… read more
Moses C
Moses C
Bsc
572 satisfied customers
Trying to set up a new password for my optus account. Mac
Trying to set up a new password ***** my optus account … read more
Moses C
Moses C
Bsc
572 satisfied customers
I am trying to find explaination for itune charge on visa
I am trying to find explaination for itune charge on visa bill … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I've run the Windows 8.1 update several times - got the
Hi. I've run the Windows 8.1 update several times - got the Fatal Error C0000022 etc. each time. ... repairing automatic repair ... diagnosing ... select advanced options ... restore point ... restart… read more
Cody
Cody
Computer Science
2,159 satisfied customers
New computer can not enter face book. Phone number
I am to ignorant to know anything else. I answered my phone expecting face book but it was my neighbor so it said my number was not good… read more
Moses C
Moses C
Bsc
572 satisfied customers
For the last several days my Gmail app brings up a screen
for the last several days my Gmail app brings up a screen that requires me to enter my account address and then my password. I used to be able to click the app and it would bring up my emails immediat… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2 satisfied customers
Need new password. Samsung 9. Galaxy prime core with not
Need new password JA: What device or product does this involve? Customer: Samsung 9 JA: What Samsung model do you have? And the Operating System (OS)? Customer: Galaxy prime core with not enough memor… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
91 satisfied customers
When I click on Outlook an old server I no longer use is
When I click on Outlook an old server I no longer use is shown and I am not sure what password ***** ***** Outlook.… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2 satisfied customers
My last remembered password for apple id does not work. No
My last remembered password ***** apple id does not work … read more
Moses C
Moses C
Bsc
572 satisfied customers
I am in mexico city and i have been having a lot of problems
hi. i am in mexico city and i have been having a lot of problems with my mouse. it does not work right. and i can not play. my Windows is number 10 home edition one languaje … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x