Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I have a T520 with no sound. I have checked the computer…

I have a T520...

I have a T520 with no sound. I have checked the computer volume in the task bar, the volume at the top of the keyboard and the mute button at the top of the keyboard

Technician's Assistant: Is this happening with internal or external speakers?

Internal and when headphone are plugged in

Technician's Assistant: Did you try updating the sound driver on your T520?

How do you do that

Technician's Assistant: The Laptop Technician will be able to walk you through that. Anything else you want the Computer Expert to know before I connect you?

No, thanks

Show More
Show Less
Ask Your Own Computer Question
Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 5 months ago
I have the T520 here with me but it is not the computer I am on.
Answered in 16 minutes by:
3/8/2018
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,044
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,044
Experience: Systems Administrator
Verified
Cody and 87 other Computer Specialists are ready to help you
Ask your own question now
Ask Your Own Computer Question
Customer reply replied 5 months ago
I had to type in the url on another c0omputer

ok

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Cody Your Own Question
Cody
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,044
4,044 Satisfied Customers
Experience: Systems Administrator

Cody is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My sound does not work on my laptop. I've tried all trouble
my sound does not work on my laptop. I've tried all trouble shooting it says its fixed but still displays a red cross on the icon. Its telling me to connect a speaker?? … read more
Cody
Cody
Senior Systems Administrator
Computer Science
4,044 satisfied customers
GOOD VOLUME ON MY END, NO VOLUME ON OTHER END. MY COMPUTER.
GOOD VOLUME ON MY END , NO VOLUME ON OTHER END JA: What computer or device has sound issues? Customer: MY COMPUTER JA: What's the brand and model of your computer? And the Operating System (OS)? Custo… read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
Cannot pair Logitech keyboard with my Sony Vaio desktop
Cannot pair Logitech keyboard with my Sony Vaio desktop computer … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I plugged in my head set with mic to the front plugs. The
I plugged in my head set with mic to the front plugs. The mic did not work. and now my speakers do not play songs. The mixer shows the green bar going up but there is no sound. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
My acer laptop with realtec soundcard has no sound when
my acer laptop with realtec soundcard has no sound when recording from usb turntable. The sony soundforge shows a signal coming in but when I check the monitor box, I still can't get sound… read more
Expert
Expert
7 satisfied customers
My windows 7 computer connects my bluetooth headphones but
my windows 7 computer connects my bluetooth headphones but no sound comes thru them. but the headphones work on my bluetooth setting on my phone and my windows 8.1 lap top… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a HP Envy computer, I use Sony stereo headphones, yesterday, the
I have a HP Envy computer, I use Sony stereo headphones, yesterday, the sound suddenly went off and am unable to recover it. Help!… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Hi my son is having problems with his Skype , he is using a
Hi my son is having problems with his Skype , he is using a headset that just plugs into the hard drive and the problem is that he can hear the other person but they cannot hear him and we cant work o… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Can me BA TVEE Model Two be controlled from Logitech 650 remote?
Can me BA TVEE Model Two be controlled from Logitech 650 remote? I don't have the original remote to train the logitech.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can receive skype calls and haer them clearly, but have to
I can receive skype calls and haer them clearly, but have to use a headset to send. Any thoughts? It used to work… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have no sound on my desktop cpu. Just answer fixed this
I have no sound on my desktop cpu. Just answer fixed this once for me but my son crashed my computer and I had to have it redone. Just answer said I had no sound card and had to get on my computer to … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
i have lost my audio. I have the icon at the bottom right, and the mute is not clicked
i have lost my audio. I have the icon at the bottom right, and the mute is not clicked and the sound bar is up. But still no audio.… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
i just purchased creative inspire t10 external speakers for
i just purchased creative inspire t10 external speakers for my acer aspire 1517 laptop. followed instructions or setting up, but no sound. a green light comes on when i turn it on, but...no sound!… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
HI, i HAVE A DELL XP WINDOWS NOTEBOOK LAPTOP FOR 18MONTHS ,
HI, i HAVE A DELL XP WINDOWS NOTEBOOK LAPTOP FOR 18MONTHS , HAD FEW PROBLEMS WITH ERRORS ON CERTAIN WEBPAGES, BUT QUESTION NEED ASK IS MY VOLUME ON COMPUTER NOT WORKING AS CAN'T HEAR MY MUSIC OR MY RI… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have the Logitech Z4 system; it worked really well until
I have the Logitech Z4 system; it worked really well until it had to be unplugged by contractors. Now I can get no sound even though everything is plugged in. It is not on mute. Any suggestions?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I purchased Headphone model Audio 655 online and it arrived
I purchased Headphone model Audio 655 online and it arrived today. I have tried it in about every USB connection but I can't get any sound out of them whatsoever. I press the + butto on the headset bu… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
I get sound through the use of my headphones on my HP pavillion
I get sound through the use of my headphones on my HP pavillion dv6000, but not from the internal speakers. This started yesterday… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I cannot hear my speakers located in the bottom of my ...
I cannot hear my speakers located in the bottom of my monitor (MAGInnovation). I have tried all the volume avenues and still did not get it fixed. Do the speakers need new batteries or what?… read more
Dave K
Dave K
Charter Captain & I.S. Director
Master's Degree
1,023 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x