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Since last Sunday I have been unable to access my microsoft…

Customer Question
Since last Sunday I...

Since last Sunday I have been unable to access my microsoft email account and when I try to fix this online I get to the point where I have typed the 7 digit code and the reply is "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." This has been going on for four days. What can I do please? ***** *****

Technician's Assistant: Are you logged into your Microsoft account on any other devices?

Yes, on my laptop, iphone and kindle tablet.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, my mobile number

Submitted: 5 months ago.Category: Computer
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Answered in 2 hours by:
3/7/2018
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 5 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
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Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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