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I can’t get my laptop to get out of this screen to reboot…

Customer Question
I can’t get my...

I can’t get my laptop to get out of this screen to reboot it

Technician's Assistant: What Operating System (OS) are you running on your laptop?

Windows 10

Technician's Assistant: Have you tried rebooting from a DVD or flash drive?

I didn’t get a disc or flash drive when I bought it

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I guess that’s it

Submitted: 4 months ago.Category: Computer
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Answered in 2 hours by:
3/7/2018
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
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