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I am getting an error message on my lap top when I log in…

Customer Question
I am getting an...

I am getting an error message on my lap top when I log in with google chrome, though my internet connection is fine and I can access my account on my iphone - I can see but not delete my mail through internet explorer. My email address is***@******.***

Technician's Assistant: When could you last open your Internet Explorer?

Just now

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No, I don't know how to do that and my spyware is out dated, but I didnt want to purchase it without knowing for sure that was the source of my problem

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thank you

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
3/7/2018
Tech Support Specialist: Jins M. N., Computer Support Specialist replied 4 months ago
Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 3,084
Experience: Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
Verified
Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Which version of Windows you are using?
Ask Your Own Computer Question
Customer reply replied 4 months ago
I think 7 - where do I find that information?
Customer reply replied 4 months ago
I am getting threat detection notices from various anti-spyware companies as well
Customer reply replied 4 months ago
Macafee & Bydence anti-malware
Customer reply replied 4 months ago
sorry, BYTEFENCE ANTI-MALWARE
Customer reply replied 4 months ago
can I please get online immediate assistance?
Customer reply replied 4 months ago
should I buy spy ware
Customer reply replied 4 months ago
HELP!
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi do you still need help?

Thanks

Kris

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