Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I was watching you tube and suddenly my screen flashed and a
I was watching you tube and suddenly my screen flashed and a warning came up telling me I had a virus and if I did not call the number on the screen it would hurt my computer. That caused me to assume… read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master's Degree
1 satisfied customers
There is a warning saying Windows Defender states that the
There is a warning saying Windows Defender states that the Zeus Virus has been detected in my computer and should call the Microsoft Technical Department. Should I trust this? … read more
Robert French
Robert French
Network Administrator
Bachelor's Degree
52 satisfied customers
I am unable to download an HP app from the Windows 10 app
I am unable to download an HP app from the Windows 10 app store. My Officejet 8600 says I have to download the app to scan to my computer. The Error code is: Ox80072EE7 (in case I need it) I guess I d… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Purched this computer in December 2015 working fine until I
purched this computer in December 2015 working fine until I tried to download a pictomitry software got a warning screen that I had Trojans invading called the rescue # ***** said they could fix the p… read more
Cody
Cody
Senior Systems Administrator
4,308 satisfied customers
I was notified that I was being billed $197.00 for renewal
I was notified that I was being billed $197.00 for renewal of Avast. I went a website that identified itself as a place to cancel Avast. I talked to a man who's screen name showed up as Vjaykumar Yada… read more
Juliene McKesson
Juliene McKesson
Computer Systems Analyst-Consultant
Master's Degree
3 satisfied customers
I have an AMD Phenom 9550 quad processor system running Windows
I have an AMD Phenom 9550 quad processor system running Windows 7 Home Premium 64 bit OS. For the past several months, it has been freezing up on Windows games, other internet sites and, basically, an… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
I am having serious trouble with my computer. It will not
I am having serious trouble with my computer. It will not allow me to open any files that will stop malware. I did a pctools registry mechanic on my computer and it had over 1008 fixes it did. but the… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
Hi, I seem to have a bad virus on my personal computer. Id
Hi, I seem to have a bad virus on my personal computer. I'd love to chat about it (I work for JustAnswer ; )) Any windows experts online now that are free?… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
iHow do I know that Avast and Malwarebyte security software
iHow do I know that Avast and Malwarebyte security software are working?. I know I paid for their installation months ago. I don't see either one on my All Programs list. For about a year I had been u… read more
Jess M.
Jess M.
Bachelor's Degree
3,566 satisfied customers
I have an HP computer with a dual AMD processor currently running
I have an HP computer with a dual AMD processor currently running windows vista ultimate that was upgraded from windows vista business (did not get a disc for this operating system). I have gotten inv… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
A rootkit-trojan has invade my system.My 3 antivirus softwares
A rootkit-trojan has invade my system.My 3 antivirus softwares cant get rid of it.It has disabled my firewall,diconnected my wireless & landline connections for my laptop. Need help.The file that seem… read more
NeOh
NeOh
Software Engineer
Bachelor's Degree
682 satisfied customers
I am getting all kinds of pop ups on my computer in the last
I am getting all kinds of pop ups on my computer in the last day and a half from this On-Line Armor Shield Protection saying that I have all kinds of viruses on my system. Below is a list of what they… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I have had a flag from Microsoft telling me that my computer
I have had a 'flag' from Microsoft telling me that my computer has been invaded with a trojan....do you not protect from this?? They have some outfit that wants to charge me over $100. to clean this u… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I get this error message with this and other programs. How
I get this error message with this and other programs. How do I get overcome it? "Microsoft Help and Support Center has encountered a problem and needs to close. We are sorry for the inconvenience."… read more
Mike D.
Mike D.
Bachelor's Degree
173 satisfied customers
I have just been told that I have several Trojans. My son suggested
I have just been told that I have several Trojans. My son suggested that I get Windows Line One Care installed. He says it will automatically fix my computer security problems like cookies etc. So, I … read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
HELP!!! I have downloaded some Antispyware, but while busy
HELP!!! I have downloaded some Antispyware, but while busy with that my pc just flashed and told me I had trojans, worms and some spyware on and then everything just went all funny. I have now run my … read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
I have encountered a problem with my other computer Dimension
I have encountered a problem with my other computer Dimension E510. I am getting messages telling me I have a Trojan virus which has gotten past my anti-virus Avast! A screen comes up telling me I nee… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Problem w Dell laptop not opening up I Explorer / Gmail even
Problem w Dell laptop not opening up I Explorer / Gmail even though wireleess internet connection strength is good. I get 2 pop-up alerts which may be related: 1. In lower right hand toolbar a small p… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x