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It's the operator! Apple last year lap top, it's a simple…

Customer Question
It's the operator! Technician's...

It's the operator!

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Apple last year lap top, it's a simple question: I'm wanting to place an order and not finding a crucial part

Technician's Assistant: What's the model and Operating System (OS) of your Apple?

Have no clue

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Idk

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Its not that kind of problem

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just need to know where when ordering the point canvas item how my points get there!!!

Submitted: 4 months ago.Category: Computer
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Answered in 2 hours by:
3/7/2018
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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Customer reply replied 4 months ago
No y’all are not at all understanding my issue. Sorry I bothered anyone!! I’m not at all happy I guess y’all are just too smart for a simple fix! I’ll ask my son this weekend
Customer reply replied 4 months ago
I’m not st all satisfied and I’m not spending more money
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago

Would you like me to call you If this is easier?

Thanks

Kris

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Customer reply replied 4 months ago
I want my deposit back now!! I’m not as I have said 5 times the problem is not my computer!! I was just wanting to ask a simple question about something I had planned on ordering! But not anymore I’ve found a website same price with hjsn contact!!! Is that the only question y’all know? Because none of you today have listened. Very insulting. Please refund my deposit today
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 4 months ago

The service is not $5.00 and you have been charged more than that.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team and once you're happy, let me know and we can continue.
Regards
Kris

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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