Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Your message states"3 components malfunction" windows 10…

Customer Question
Your message states"3 components...

Your message states"3 components malfunction" windows 10 keeps dowmloading for hours what can I do to fix the problem

Technician's Assistant: What device or product does this involve?

See previous message

Technician's Assistant: What's the brand and model of your computer?

HP Pavilion

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

Yes, Windows 10" but it keeps going for hours but does not work

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I cannot go home waiting for hours and the problem not fixed

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 hour by:
3/7/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
After big up-date it want accept any pass word - get this
After big up-date it want accept any pass word - get this message - The User Profile Service service failed to sign-in - User profile cannot be loaded … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have an HP computer and keep getting error message about
Hi John: I have an HP computer and keep getting error message about deleting HP Pavilion Notebook - BIOS. Can't update Windows 10 or update new security info.... Please help.... … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I cannot install latest windows 10 updates. I have worked
I cannot install latest windows 10 updates. I have worked with microsft for two days and they cant get it to work either. my hp case # *****(###) ###-#### I continue to get message that hp pavilion no… read more
Cody
Cody
Senior Systems Administrator
3,889 satisfied customers
Greetings again. Lost my connection to Paypal a minute ago
Greetings again. Lost my connection to Paypal a minute ago so I'm back. I consistently get a "critical error" message with Window 10 that states: "your start menu isn't working. We'll try to fix it th… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I updated my HP Pavilion 23 to Windows 10 yesterday and when
I updated my HP Pavilion 23 to Windows 10 yesterday and when it tried to restart, it went to a blue screen. It's been about 24 hours and I finally gave up and manually turned it off, waited a minute t… read more
Cody
Cody
Senior Systems Administrator
3,889 satisfied customers
good morning!! I have an older HP Pavilion a730n. yesterday
good morning!! I have an older HP Pavilion a730n. yesterday the CPU fan started to run at full RPMs and stays at that speed, the computer also runs much slower. can you please help me with this thank … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Upgraded an hp Pavilion desktop from XP to Windows 7 Home premium. Cannot
Upgraded an hp Pavilion desktop from XP to Windows 7 Home premium. Cannot reload my Office Home and Student 2010. Get various error msgs most recent Error:1303 stating I do not have permissions. I sho… read more
James K.
James K.
Managing Director
283 satisfied customers
My HP Pavilion Entertainment PC Model dv6700 will not start
My HP Pavilion Entertainment PC Model dv6700 will not start up. It will only go as far as configuiring updates- stages 3 of 3 zero% done. Than it shuts off and tries to restart but, same result. What … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
429 satisfied customers
hp pavilion - press power button and leds light up for 1 to
hp pavilion - press power button and led's light up for 1 to 2 seconds, fan comes on with led's, then everything shuts off. Being an engineer, I suspect a solid state seal in relay if failing or that … read more
Bryan
Bryan
735 satisfied customers
i was just online with ryan h. and when i entered my prepaid
i was just online with ryan h. and when i entered my prepaid visa card number,it comes up not correct,and i have it right in front of me. i am in canada.i will have to give more info on the problem. b… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I recently had a bad experience when formatting a new OCZ solid
I recently had a bad experience when formatting a new OCZ solid state drive (very expensive) in a refurbished Thermaltake eSATA-USB docking station (BlacX Duet). I purchased the OCZ solid state drive … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
My computer wont boot - it says a required device is inaccessible.
My computer won't boot - it says a required device is inaccessible. I was told to hit F11 while booting to go into system recovery. F11 doesn't work, the computer doesn't react and instead wants insta… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
i have a n130 computer which wont let me dowmload the microsoft
i have a n130 computer which wont let me dowmload the microsoft xp because it does not reckonise the product key number on the computer how can i overcome this… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Recent problems with HP Pavilion dv2500. Purchased notebook
Recent problems with HP Pavilion dv2500. Purchased notebook recovery disc set--Windows Vista premium 32 bit. Several installation attempts have all resulted in the following message: "A non-recoverabl… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
When I installed new DDIM memory a setup warning appeared asking
When I installed new DDIM memory a setup warning appeared asking if I wanted to reset configuartion data, what do I do?… read more
bill
bill
ctc
Associate Degree
309 satisfied customers
Hi again, I AGAIN am experiencing scanning problems with my
Hi again, I AGAIN am experiencing scanning problems with my HP Officejet J4513 All- in- one device. This time, the error says "HP-CUE Scanning Flow Component has encountered a problem and needs to clo… read more
namzyanzy
namzyanzy
Bachelor's Degree
368 satisfied customers
My USB ports are not working. I keep getting a message that
My USB ports are not working. I keep getting a message that says usb has malfunctioned and windows does not recognize. I have taken the computer to a repair shop but they said they can't fix my comput… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
Im running windowsxp and on my active desktop I cannot get
I'm running windowsxp and on my active desktop I cannot get to my icons. It says Internet explorer script error? How do I get my active desktop back with my icons?… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x