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I forgot my apple i d password. I never change it someone…

Customer Question
I forgot my apple...

I forgot my apple i d password

Technician's Assistant: When did you last change your password ***** Apple ID?

I never change it someone set up for me and they don’t remember it nor do i

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No what do I have to do

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

My phone is simple mobile and i don’t have a clue this is my first iPhone and i just came home from prison

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/7/2018
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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