Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I cannot obtain all of my Bookmarks from my old computer. I…

I cannot obtain all...

I cannot obtain all of my Bookmarks from my old computer. I have a new laptop and although some come through but not the entire list, how do I retrieve those items

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Like HP or Internet explorere not sure

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Yep

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No just that

Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
3/7/2018
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,973
Experience: 10 years of IT experience in both business and residential.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Do you still have access to the old PC? Also, what browser are you using where the favorites are stored? Internet Explorer, Chrome or Firefox?

Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,973
Experience: 10 years of IT experience in both business and residential.
Verified
Cris and 87 other Computer Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
still got old one using Chrome

Please open the remote session on the old PC so we can copy the bookmarks. Open the browser and type in the URL below, when you reach the site click on Agree. Then download and run/open the file.

https://tinyurl.com/y92t4va2

Ask Your Own Computer Question
Customer reply replied 4 months ago
ok hold on
Customer reply replied 4 months ago
u want me to go into google

You can use any browser but I want you to use the link I provided to open the remote session.

Ask Your Own Computer Question
Customer reply replied 4 months ago
done

You have not joined the remote session yet. When you reach the site you have to Agree then download and run/open the file that downloads.

https://tinyurl.com/y92t4va2

Ask Your Own Computer Question
Customer reply replied 4 months ago
ive downloaded accepted run the drive whats next

remote completed.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Cris Your Own Question
Cris
Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6,973
6,973 Satisfied Customers
Experience: 10 years of IT experience in both business and residential.

Cris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Hello, I have a new Tower (AMD Phenom II X3 705e 2.5GHz,
Hello, I have a new Tower (AMD Phenom II X3 705e 2.5GHz, 4.00 GB RAM, 32-Bit w/ Windows 7 Ultimate). I have copied all of my files, etc from a backup external. I need to know how to reload/copy my Use… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have a strange situation with my H.P. laptop G-6 notebook.
I have a strange situation with my H.P. laptop G-6 notebook. Serial number 5cg1461onk. My name isXXXXX and on a recent trip to China my laptop was picked up in the TSA security by some else and I have… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
what is a good laptop to get and printer to go with it. Iam
what is a good laptop to get and printer to go with it. Iam 58 years old and not a computer expert. So what would you guys recomend ?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Using Mozilla Firefox Version 8.0.1 I am attempting to transfer
Using Mozilla Firefox Version 8.0.1 I am attempting to transfer intact the Firefox profile from my old computer to my new Dell laptop. I have created a new profile on the new computer, copied the cont… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
A huge group of my sent emails have gone missing. My computer
A huge group of my sent emails have gone missing. My computer updated itself to Outlook express 2003 and now I have 4 recent days of sent items and then a huge gap of items missing and then a few sent… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I have just installed firefox on a new laptop. I have taken
I have just installed firefox on a new laptop. I have taken the drive out of my old laptop and have it hooked up as a usb external hard drive, all the files are there but the OS is messed up so now it… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
I have always used Thunderbird but my car was broken into yesterday
I have always used Thunderbird but my car was broken into yesterday and my laptop stolen. My question is how to transfer all my emails to a new laptop without having access to the old one. Thanks.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
My main computer was working very fine until today. There
My main computer was working very fine until today. There is no connection with Internet at all, despite that I am connected to wireless Bell Canada system, as the second small computer works fine. Ca… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor's Degree
680 satisfied customers
Please can you remove my personal details eg telephone number
Please can you remove my personal details eg telephone number age Etc When my name is XXXXX XXXXX Google it comes up with information headed Tracys Hairdressers plus another elderly lady telephone num… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I moved to another state and I have a different internet set
I moved to another state and I have a different internet set up. I would like to obtain all my past e-mails from my cox e-mail. My cox e-mail [email protected] Can you please send me information as to… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Im having problems connecting my HP laptop (HP Pavilion dv9700)
I'm having problems connecting my HP laptop (HP Pavilion dv9700) to the internet. The laptop has the Vista operating system. I just installed a Netgear Wireless-N 300 router through my desk-top comput… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
Can you please advise me why when last night I had all of my
Can you please advise me why when last night I had all of my Bookmarks to hand, yet this morning ALL of them have been cleared, amd there are NONE in the bookmark site? Is there any way that I or you … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an IMAC G5 OS X Version 10.4.11. I had a HP Deskjet
I have an IMAC G5 OS X Version 10.4.11. I had a HP Deskjet 5700 that quit on me and I bought a HP Photosmart C4700 series. Trying to print it only comes up the Deskjet. I have installed and uninstalle… read more
Hulafish Computer Services
Hulafish Computer Services
Owner Operator
High School or GED
4 satisfied customers
I have a desktop running Vista through a Linksys WRT150N. My
I have a desktop running Vista through a Linksys WRT150N. My problem is, the new laptop runs Windows 7 and I can't get the established network security to allow me to set the new computer up. I most l… read more
Joshua Grose
Joshua Grose
Principal Systems Engineer
Bachelor\u0027s Degree
77 satisfied customers
On Sept. 4, 2009, I paid $99 to an HP phone tech. to clear/delete
On Sept. 4, 2009, I paid $99 to an HP phone tech. to clear/delete infected files. Today, the 15th, after recovering from a hospital stay from the 5th to the 14th of Sept. I tried to use my computer. I… read more
e-Guru
e-Guru
Self Employed
Bachelor's Degree
96 satisfied customers
Sir, Please an you help me I have a Toshiba Laptop model
Sir, Please an you help me? I have a Toshiba Laptop model L20-153 and am unable to get it to accept my wireless router. The wireless in the computer is tuned ON and neither a Belkin nor a Mypostoffice… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
My hard drive crashed and just got a new hard drive installed
My hard drive crashed and just got a new hard drive installed in my HP Pavilion laptop through my warranty. I was told I could not have my old hard drive. I have been looking on the internet and found… read more
Dave Kennett
Dave Kennett
Doctoral Degree
25,741 satisfied customers
I have an HP Media Center PC and use Firefox. The system ...
I have an HP Media Center PC and use Firefox. The system must be rebuilt from the HP reserve partition, so I''ll lose apps, etc. I have the disc on a laptop via DriveWire, but where do I find my Firef… read more
Claws224
Claws224
CIO
5,160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x