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My computer will not play sound. My ASUS M5A78L-M Computer…

Customer Question
My computer will not...

My computer will not play sound

Technician's Assistant: What device or product does this involve?

My ASUS M5A78L-M Computer will mot play sound

Technician's Assistant: What Asus model do you have? And the Operating System (OS)?

OS is Windows 7 Computer is ASUS M5A78L-M

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Been going on for quite some time I have installed all new drivers but nothing has happebned

Technician's Assistant: What's the brand and model of your computer?

I have answered this over two times now are you reading my messages?

Technician's Assistant: What have you tried so far with your computer?

Again read myn messages

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

How much do you charge

Submitted: 4 months ago.Category: Computer
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Answered in 2 minutes by:
3/7/2018
Tech Support Specialist: technicalcat, Consultant replied 4 months ago
technicalcat
technicalcat, Consultant
Category: Computer
Satisfied Customers: 2,583
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using this service. My name is ***** ***** I will help you now.

What do you have plugged into the GREEN colored jack on the mainboard? Speakers or headphones?

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 4 months ago
speakers are plugedinto this port
No tell me what to do
Customer reply replied 4 months ago
Just tell me what to do
Tech Support Specialist: technicalcat, Consultant replied 4 months ago

Phone support would make this much easier and faster to solve. I sent you an offer for that, and if you'd like to accept it, I can connect with you right away.

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Tech Support Specialist: technicalcat, Consultant replied 4 months ago

If not, please RIGHT click on the speaker icon in the lower left corner. Then left click on playback devices. Tell me everything you see there.

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Customer reply replied 4 months ago
there is no speaker in the lower left corner
Tech Support Specialist: technicalcat, Consultant replied 4 months ago

sorry, lower right corner. by the clock.

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Customer reply replied 4 months ago
There is no speaker in either lower corners of my screen
Customer reply replied 4 months ago
Are You going to continue or what?
Customer reply replied 4 months ago
I want my money back now
Customer reply replied 4 months ago
I want to cancel his session and like you offered I want my money back
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