Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I was notified that some one tried to get into my goole

Customer Question
I was notified that...

I was notified that some one tried to get into my goole account

Technician's Assistant: What device or product does this involve?

My computer

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Apple It's desktop

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Where do I get that info. It is an old computer

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your Apple device? What have you tried so far?

I was notified on my cell phone that they were able to block the the person from getting in and that I should alert goole

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just that I want to know how to block someone from getting in

Submitted: 4 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
3/7/2018
Tech Support Specialist: Chris L., Support Specialist replied 4 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
Verified

Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you. There have been a lot of scams going around lately meant to steal your information by telling you that someone tried to access your account. This may or may not be one of them so here is what I suggest you do.

Ask Your Own Computer Question
Customer reply replied 4 months ago
What are you suggesting
Tech Support Specialist: Chris L., Support Specialist replied 4 months ago

Make sure you can log in directly at myaccount.google.com then on the left side click signing into google and if it has been awhile since you last changed your password ***** ahead and change it now just to be on the safe side. Also from the my account page you may want to run through the security check up just to make sure all your information is up to date. But I wouldn't worry about it too much, no one had access to the account it sounds like. My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Chris L. Your Own Question
Chris L.
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
5,765 Satisfied Customers
Experience: Certified Computer expert with over 10 years experience.

Chris L. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Someone is calling me saying Microsoft wants to give me a
someone is calling me saying Microsoft wants to give me a 400.00 refund, i never bough anything from Microsoft in many years so i refused; now today they are saying if i don't call a number i will be … read more
Cris
Cris
60 satisfied customers
I've 4 times to receive apple id confirmation number and it
I've 4 times to receive apple id confirmation number and it won't send to me, any ideas what i'm doing wrong? … read more
Fran
Fran
IT Consultant
Associate Degree
203 satisfied customers
I have someone try to scam me actually did they took a video
I have someone try to scam me actually did they took a video of me while we were talkin I did not realize what was going on until it was too late then they're trying to Blackmail me with the video I n… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
5,765 satisfied customers
I am trying to access my Google account so I can sync my
I am trying to access my Google account so I can sync my phone numbers from my old phone (which was lost 2 days ago) to my new phone. For some reason, Google is not accepting my verification number th… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
Not able to sign in on yahoo mail....think somebody tried
not able to sign in on yahoo mail....think somebody tried hacking or getting into my account … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
It is not my computer. Lionel Lauer does not know his goole
it is not my computer. Lionel Lauer does not know his goole password ***** can't open his phone. Sprint service said to contact google to to check his account … read more
Tim
Tim
Bachelors in Information Technology
396 satisfied customers
I am not able to access an old yahoo account. It is linked
I am not able to access an old yahoo account. It is linked to a couple of my devices and I need to delete. When I try to do myself it takes me to cell phone text or one other option to confirm it is m… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Good Morning. I am 77+year old grandmother who is so frustrated
Good Morning. I am 77+year old grandmother who is so frustrated with facebook that I am counting on you or someone to help me with my problem. I have had facebook account through my husband's computer… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I lost my old phone on an international flight a few days
I lost my old phone on an international flight a few days ago. I thought all my photos were gone as well. I just bought a new phone. When I went into my contacts, all of my old contact data along with… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a problem with my Facebook page, I got a new phone
I have a problem with my Facebook page, I got a new phone and tried login and someone has made a Facebook page using my information and when I realized I went in and changed the password ***** now it … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
163 satisfied customers
If I were to block someone from contacting me, would they be
If I were to block someone from contacting me, would they be notified? What would they see if they clicked on my profile?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
5,765 satisfied customers
Google contacted me to change PW due to someone from Russia
Google contacted me to change PW due to someone from Russia trying to hack in thru e-mail. Did this. Received alert number for future. Prior to that requested by reply to ask a personal ? As was suspi… read more
Cris
Cris
60 satisfied customers
Yesterday a hacker took over my facebook account. Once in
Yesterday a hacker took over my facebook account. Once in my account was able to access my account emails, which [email protected] The hacker was able to change my facebook account email by upda… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Apparently my E-mail ([email protected]) account has been blocked
Apparently my E-mail ([email protected]) account has been blocked for security reasons. Microsoft has indicated that someone has entered a virus and/or a spam. I am in need of a CODE from microsoft to … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I am co-signing on a loan for my son. I was asked to send my
I am co-signing on a loan for my son. I was asked to send my personal info, including SSN and drivers license to the car salesman [email protected] After I sent the info I was told the e-mail address … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
My personal cell phone has been used for the general telephone
My personal cell phone has been used for the general telephone number for Pine Rest Memorial Park, Inc. and Pine Rest Funeral Home, Inc.… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I am getting harassing emails from an unknown aol email address
I am getting harassing emails from an unknown aol email address being sent to my cell phone. Can you help me?… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I recently bought a new computer (which operates on windows/vista)
I recently bought a new computer (which operates on windows/vista) and had the tech transfer over 800 songs I had in itunes in my old computer to my new one. He then told me that i would have to re-do… read more
ISP Cable Tech Support
ISP Cable Tech Support
High School or GED
1 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x