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I have a new bank and can not load on-line banking. I get…

Customer Question
I have a new...

I have a new bank and can not load on-line banking. I get into my account but it does load my transaction history. I am trying to pay some bills, and want to see what checks have cleared, and what my true balance is. The bank was on-line with me and could see all my details. The tech that there probably a problem with my browser.

Technician's Assistant: What device or product does this involve?

HP laptop

Technician's Assistant: What's the model and Operating System (OS) of your HP?

Intel Pentium - 5 years old

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

Nothing - never had a problem; basically only use AOL.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No skip kunz(###) ###-####

Submitted: 4 months ago.Category: Computer
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Answered in 3 minutes by:
3/7/2018
Tech Support Specialist: Michael T,
 replied 4 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue.

AOL has been having some massive issues lately.... I would like you to try to use Firefox or Chrome and let me know if the problem still exists... I would bet that it doesnt...Please advise

Thanks Mike

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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