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I need help fixing some corrrupt .mov files. On sec

Customer Question
I need help fixing...

I need help fixing some corrrupt .mov files

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

On sec HPdesktop windows10 do you need exact model?

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They were deleted files that i recovered and cant open

Submitted: 4 months ago.Category: Computer
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Customer reply replied 4 months ago
it wont let me send you the file in .mov format ...but thats what its in....thoughts?
Answered in 2 hours by:
3/7/2018
Tech Support Specialist: Micky, Lead Systems Engineer replied 4 months ago
Micky
Micky, Lead Systems Engineer
Category: Computer
Satisfied Customers: 90
Experience: 10+ years experience, RHCE certified, Linux evangelist, analyst and programmer
Verified

Hello,

You can try with a program called DivFix.

It's a freeware and you can find it on the following URL: http://www.divfix.org/download.php

Please check the Usage instruction once you have installed: http://www.divfix.org/usage.php

Please consider that it might fail depending on the encoding and/or on how the file has been recovered.

Best Regards

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Tech Support Specialist: Micky, Lead Systems Engineer replied 4 months ago

Hello, can you please confirm if you solved your issue or if you need further support? Thank you!

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