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Need a new password for my Apple tv. I got new device today…

Customer Question
Need a new password...

Need a new password ***** my Apple tv

Technician's Assistant: When did you last change your password ***** Apple ID?

I got new device today ,I tried about 20 times today

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Don't know how,I'm 68 and I need help,Please

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/7/2018
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem, Could you please tell me whether you need a new password ***** apple ID?

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