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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a galaxy 4 tablet which keeps coming up on startup

Customer Question

I have a galaxy 4 tablet which keeps coming up on startup backup and restore has stopped. I am not very computer say. Thank you *****: What Operating System (OS) are you running on your Galaxy?
JA: How long has this been going on with your Galaxy? What have you tried so far?
Customer: I went into the icon backup and restore Tore but it says its getting ready but none of the film
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: None of the files are highlighted so I don't know what to do.
Submitted: 8 months ago.
Category: Computer
Expert:  Kris R replied 8 months ago.

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.