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Forgot password. Sending asuper chat. RCA VIKING TABLET.

Customer Question
Forgot password Technician's Assistant:...

Forgot password

Technician's Assistant: What device or product does this involve?

Sending asuper chat

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

RCA VIKING TABLET

Technician's Assistant: What's the model of your RCA tablet?

Hold on please

Technician's Assistant: What have you tried so far with your RCA tablet?

Viking pro

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Android sorry lol

Submitted: 4 months ago.Category: Computer
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Answered in 21 minutes by:
3/6/2018
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,904
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your password. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 4 months ago

Do you know the email attached to your tablet still and have access to it?

If so, what type of email is it?

What exactly is showing on the screen when you turn it on in the error message?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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