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I was typing a document on Word and apparently hit a button…

Customer Question
I was typing a...

I was typing a document on Word and apparently hit a button which led to a blank page. I can not find the document. Help!

Technician's Assistant: What application are you using?

I have Windows 10 Home.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

It has happened 3 times.

Submitted: 4 months ago.Category: Computer
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Answered in 5 minutes by:
3/6/2018
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
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Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

Is that page still up that has the information deleted from it? OR are you just looking to prevent this from happening in the future?

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Customer reply replied 4 months ago
I can not find the document.
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

Okay. What can I help you with then and we'll go from there?

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 4 months ago

Please be specific

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