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MY PASS WORD WILL NOT WORK I NEED NEW ONE. COMPUTER. NO MY…

MY PASS WORD WILL...

MY PASS WORD WILL NOT WORK I NEED NEW ONE

Technician's Assistant: What device or product does this involve?

COMPUTER

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

NO IM SOORY MY PHONE

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

ATT 7 I THINK

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

MY PASS WORK WAS NEVER WORKED

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Answered in 6 minutes by:
3/5/2018
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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Customer reply replied 4 months ago
phone is a at&t 6 s i have had my phone along time my password ***** never worked i need a new one or just help

Is this the pin code on it or the iCloud Apple password?

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Customer reply replied 4 months ago
The I cloud password

OK great. Are you currently talking to me on a computer?

Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified
Kris R and 87 other Computer Specialists are ready to help you
Ask your own question now

OK great. Are you currently talking to me on a computer?

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Customer reply replied 4 months ago
Phone computer [email protected] Net
Customer reply replied 4 months ago
expret service

Is the computer Windows or mac?

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Customer reply replied 4 months ago
phone is a at&t 6 s i have had my phone along time my password ***** never worked i need a new one or just help window 6

Is the computer you are talking to me on Windows or mac?

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Customer reply replied 4 months ago
Windows 6

Ok on the computer please go here: http://www.justanswer.com/remotedesktop/join.aspx?Session=14c0a4a0-8e90-49e4-a3d0-6ec635692939

Download the program and run it to allow me to connect and fix the password

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Hi

Have you been able to do this?

Thanks

Kris

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Customer reply replied 4 months ago
I my on computer at www/.justanswer.com/remo

You need to click on the link, are you talking to me on the computer now? On this chat?

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Customer reply replied 4 months ago
On the phone I my so sorry

Can you copy the link and email it to yourself and open it on your computer?

Copy the link by holding down on it on your phone.

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Kris R
Kris R
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Category: Computer
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