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This harvey i am trying print and it says to. Hpoffice

Good afternoon , this...

Good afternoon , this harvey i am trying print and it says to

Technician's Assistant: What's the brand and model of your printer?

Hpoffice jet4650 and there is paper and ink please help

Technician's Assistant: How long has this been going on with your printer?

Just started today

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Have no idea

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No just get started please

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Answered in 6 minutes by:
2/16/2018
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified
Kris R and 87 other Computer Specialists are ready to help you
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Customer reply replied 5 months ago
please call me to discuss now(###) ###-####
Customer reply replied 5 months ago
thanks please have kris call me so I know when he can do this?
Customer reply replied 5 months ago
kris are you there now are you ready to fix it now harvey call me before I sign up
Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 9,484
Experience: 30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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This is the link for the remote assistance

my phone number is ***** the secure section

http://www.justanswer.com/remotedesktop/join.aspx?Session=498206bb-80f4-491b-aedb-99f10ce7b86f

from that link you can download AND RUN a program called elsinore screenconntect and then please call me

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Customer reply replied 5 months ago
please call me directly at (###) ###-####to talk now i am ready to fix it

i just left you a voice mail

i will try again

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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