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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need help with my new Samsung Galaxy S7 phone. I do not

Customer Question

I need help with my new Samsung Galaxy S7 phone. I do not recall the Password. Can you help me reset the password ***** my cell phone email account?
JA: When were you last able to use your Galaxy?
Customer: Today I used my S5 phone. I am now setting up my new cell phone, purchased today.
JA: Do you have a Google account linked to the phone?
Customer: Yes. Gmail:***@******.***
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: I also cannot activate my Bluetooth to the new phone.
Submitted: 9 months ago.
Category: Computer
Expert:  Kris R replied 9 months ago.

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Regards

Kris