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I would like to include my wife's computer under my

Customer Question
I would like to...

I would like to include my wife's computer under my Malwarebytes Premium subscription. I believe I can have 3 computers under this subscription. How do I do this? She currently has a regular Malwarebytes subscription which was automatically renewed on Feb5, 2018. Her name is***** email address is***@******.*** Can this be folded into my Premium account which has a License Key as follows:

Technician's Assistant: Which Malwarebytes product do you have?

MC26R-C2Q2W-668BJ-N4MX2

Technician's Assistant: What have you tried so far with your Malwarebytes software?

Can't find anything applicable. Just recently set up a new password ***** I am having difficulty getting accepted. I failed several times.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not that I can think of.

Submitted: 5 months ago.Category: Computer
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Answered in 16 minutes by:
2/6/2018
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 5 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,205
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 5 months ago

Please go to the Malwarebytes web site and download the free trial : https://www.malwarebytes.com/mwb-download/

Install the free trial and Activate Premium features with the your serial key number.

Note: Please feel free to ignore the offers for Additional Services. They are automatically sent by the website.

Let me know the results

Thank you

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Customer reply replied 5 months ago
I have done as you requested
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 5 months ago

Has everything worked out please?

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Customer reply replied 5 months ago
I do not wish to be charged any additional fees
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 5 months ago

I'm glad to know that the problem has been resolved, if you have a moment please rate my answer by clicking on one of the stars, Positive rating are appreciated

Note: Please feel free to ignore the offers for Additional Services. They are automatically sent by the website.

Thank you

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 5 months ago

You'll not be charged any additional fees, JustAnswer has a 100% satisfaction guarantee, We value you as a customer and very much want you to be satisfied.

Regards,

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Customer reply replied 5 months ago
No one has given me an answer to my question!
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 5 months ago

Turn on your other computers , go to : https://www.malwarebytes.com/mwb-download/ Download and install the free trial and Activate Premium features with your serial key number : MC26R-C2Q2W-668BJ-N4MX2

Open Malwarebytes, At the top right of the window, click Activate License. Click the Enter your Key text box, then enter your license key.

If you have a license ID, do the following:

  • Click the checkbox next to My license came with a License ID.
  • Click the Enter your ID text box, then enter your license ID.
    Note: If you do not have a license ID, skip this step.

Click Activate License to activate Malwarebytes, After you activate your license, the top left corner of the window displays Malwarebytes | Premium.

If you are not satisfied for any reasons please do not rate my answer, you can request a refund by clicking here : ww2.justanswer.com/help/how-can-i-request-refund-0

Thank you

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