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Can't change my yahoo password it went to phone and says to…

Customer Question
Hello can't change my...

Hello can't change my yahoo password ***** went to phone and says to go to phone app and click on icon but I can't find it...argh

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

It's on the computer and phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I had security questions but during the process it said sending to phone....I didn't want that...

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Sorry this is soo frustrating

Submitted: 5 months ago.Category: Computer
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Answered in 34 minutes by:
2/6/2018
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 5 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 5 months ago
That is ok please ignore. I found my answer. Thank you
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 5 months ago

OK thanks!

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.

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Category: Computer
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