Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

BITDEFENDER REPORT WIZARD ENCOUNTERED ERROR AND UNABLE TO…

Customer Question
BITDEFENDER REPORT WIZARD ENCOUNTERED...

BITDEFENDER REPORT WIZARD ENCOUNTERED ERROR AND UNABLE TO FIX

Technician's Assistant: Which Bitdefender product do you have?

I DONT KNOW, IT IS IN A HOME COMPUTER

Technician's Assistant: What have you tried so far with your Bitdefender software?

JUST TO REBOOT THE BOMPUTER

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I DONT THINK SO

Submitted: 5 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 43 minutes by:
2/6/2018
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I seem to have lost bitdefender and I am on the geek squad
I seem to have lost bitdefender and I am on the geek squad program … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I just changed to a new wi-fi router (Netgear) and have
I just changed to a new wi-fi router (Netgear) and have successfully connected all of my computers and devices to our home wi-fi network; however, when I tried to print a document (on a web page with … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I cant use my computer to do any banking work without this
I cant use my computer to do any banking work without this bitdefender thing interfering. I also dont have a screen saver which I was supposed to have after talking to a very nice gal last week. HELP … read more
Cody
Cody
Senior Systems Administrator
3,889 satisfied customers
When I powered up my box, I received an alert that said the
When I powered up my box, I received an alert that said the system had encountered a problem with BitDefender threat scanner.. the file was at C::\Windows\temp\BitDefender Threat Scanner … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
microsoft office 2010 is pre-loaded on my new computer. I have
microsoft office 2010 is pre-loaded on my new computer. I have the product key, but when I try to activate it I get the message "microsoft office home and srudent encountered an error during setup" I … read more
The-PC-Guy
The-PC-Guy
Bachelor\u0027s Degree
630 satisfied customers
Ive encountered an error with my computer that I have been
I've encountered an error with my computer that I have been unable to overcome. Several days ago I was watching streaming video on hbogo.com, when I encountered a "blue screen of death." I manually sh… read more
RickBrown
RickBrown
Engineer
Vocational, Technical or Trade Scho
80 satisfied customers
How do I get microsofts vicious malware Software Distribution Servic
How do I get microsoft's vicious malware "Software Distribution Service 3.0" out of my XP computer, and KEEP it out, so I can use it again?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Ive just purchased a new HP laptop running Windows 7. The
I've just purchased a new HP laptop running Windows 7. The HP Support Assistant welcome screen reports an application error 'unable to start correctly (0xc000007b). And can I permanently hide the popu… read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
I currently have open years 2009 and 2010. When I try to use
I currently have open years 2009 and 2010. When I try to use the Wizard to close the 2009 year I get this message: "Error Loading DLL". What do I need to do?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Message appears on the screen as follows HP slmart Web Printing
Message appears on the screen as follows: HP slmart Web Printing add-on for Internet Explorer HP smart Web Printing add-on for Internet Explorer has encountered a problem and needs to close. We are so… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
keep getting error message when opening outlook 2007 Business
keep getting error message when opening outlook 2007 'Business contact manager" encountered a problem and needs to close and has option of 'send' or 'dont send error report' and everytime i click on o… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
When I try to start microsoft office outlook I get the following
When I try to start microsoft office outlook I get the following messages: The connection to Microsoft exchange is unavailable. Outlook must be online or connected to complete this action. Cannot star… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
I bought bit defender and I am not seeing it on my computer.
I bought bit defender and I am not seeing it on my computer. Will you please check your records? Sandra D. Jenkins [email protected]… read more
Smile
Smile
Bachelor's Degree
726 satisfied customers
I have just installed the software for the HP Photosmart C5300
I have just installed the software for the HP Photosmart C5300 All-in-One. Every time I try to get it to do something in relation to selecting and printing a photo from My Pictures, it comes up with a… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
I am the administrator for our home computer, suddenly today
I am the administrator for our home computer, suddenly today my computer will not let me log in, can you give me advice on how to correct this ?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am trying to Install/Run a program called Stamp Organiser
I am trying to Install/Run a program called 'Stamp Organiser 2009' Copyright A G Bradbury and developed by The High Way Co.Ltd but keep getting the following error message "Unhandled Application Excep… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
explorer 8 wont open at all with t60, xp sp3, even if I install
explorer 8 won't open at all with t60, xp sp3, even if I install from a complete clean install. I worked with a level 2 lenovo tech with this a couple of months ago and we just gave up. Any news?… read more
John P
John P
Bachelor's Degree
422 satisfied customers
When I attempt to forward or send a few photos or a video,
When I attempt to forward or send a few photos or a video, or slideshow file using Thunderbird, I get the following message: "Sending of message failed: Please verify that your mail & newsgroups accou… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x