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I have forgotten my Verizon password. How do I get a new one…

Customer Question
I have forgotten my...

I have forgotten my Verizon password. How do I get a new one set up?

Technician's Assistant: What exactly are you having trouble accessing?

To change my password, they keep asking for my current password> I FORGOT IT, so how can I put the old one down if I don't know it.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP v75

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

My phone is dead, have it charging, so I can't use it now anyway. That's why I'm asking you.

Submitted: 6 months ago.Category: Computer
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Answered in 1 day by:
1/22/2018
Tech Support Specialist: Richard, Computer Specialist replied 6 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is this for your Verizon email service? Or another service?

Please let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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