Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can not get on my acct. need to change password but cant.

Customer Question
I can not get...

I can not get on my acct. need to change password ***** cant

Technician's Assistant: What exactly are you having trouble accessing?

My paypal acct. I have not used it in a long time

Technician's Assistant: When did you last update PayPal?

I tried to today but cant

Technician's Assistant: What have you tried so far with your PayPal?

Tiredto change password ***** i am not good at this computer stuff

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I just need a new password on my paypal acct n i cant get it

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
1/21/2018
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

Which version of Windows do you use, 7, 8, 10?

Ask Your Own Computer Question
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
How do i get a pay acount i and how do i doit. Acer not good
how do i get a pay acount i and how do i doit JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: acer not good at thislol JA: How long has this been going on wit… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
784 satisfied customers
My old email aol.com account has been hacked cannot get into
my old email aol.com account has been hacked cannot get into my email account. i cannot change or use my new email to report fraud. … read more
Cabletech
Cabletech
High School or GED
145 satisfied customers
Want to retrieve old facebook acct. tried to change password
want to retrieve old facebook acct . tried to change password ***** not cant find my acct. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
941 satisfied customers
I haven't been on paypal in so I cant get on and forgot the
I haven't been on paypal in so long I cant get on and forgot the information and my credit card has changed … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
How do I open a new PayPal acct? Windows 8. My pay pal was
My pay pal was in my husbands name-Benton Cochran- He is deceased and I wish to continue to sell on Ebay. All info is the same except the name. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have tried to contact you as I buy with PayPal on e bay
I have tried to contact you as I buy with PayPal on e bay but haven't bought in a year. I just bought something & I need to change my bank information now as I lost my previous debit card!!!!!!!!!' … read more
UranIT
UranIT
Network Administrator
1,433 satisfied customers
I have a paypal acct linked to my American bank. However, I
Hello, I have a paypal acct linked to my American bank. However, I am living and working in Canada for at least a year. Can I link my Canadian debit and credit to my existing acct? … read more
Mr.Med
Mr.Med
1,224 satisfied customers
Need to talk to live paypal agent to help change credit
need to talk to live paypal agent to help change credit card … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have an apple cell phone and now they installed some new
I have an apple cell phone and now they installed some new stuff on it and I cant get on at all. I need it so badly today in travel and on my car blue tooth What to do … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My paypal password was 4Tedford4. I am unable to get into my
My paypal password ***** 4Tedford4. I am unable to get into my account and need a new password, … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I have attempted to access account to start paypal and with
I have attempted to access account to start paypal and with each attemtp at established password ***** subsequent change of password ***** of the three allowed me access … read more
Moses C
Moses C
Bsc
815 satisfied customers
We cant get on my wifes laptop. we used the same gmail acct
we cant get on my wifes laptop. we used the same gmail acct with new password,phone laptop doesnt accept … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
We updated our desk top computer to windows 10 today it
We updated our desk top computer to windows 10 today it won't take our password ***** I don't know how to bypass this so we can give it a new password. Can you help me… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
I have been sick for a very time. today i come to use the
i have been sick for a very long time. today i come to use the computer n all of my email is gone except 460 new log ins. i have lost all my personal stuff i put in the folder i call trash n it is com… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My Verizon dealer set up my Gmail acct. when i bought my
My Verizon dealer set up my Gmail acct. when i bought my phone 8-9 mo. ago. It works fine on my phone but i cant log in on any desktop. I tried reseting my password ***** tried having it emailed to me… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
my wife set up my email account..she was fatally taken from
my wife set up my email account..she was fatally taken from us and dont know my password XXXXX my yahoo account. i have a new email account but my facebook was set up under my previous acct. can you h… read more
Jason
Jason
Associate Degree
43 satisfied customers
I have a question regarding adding a 2nd email account. If
I have a question regarding adding a 2nd email account. If you help me, will I have to pay for it?… read more
Aitizaz
Aitizaz
Software Engineer
Bachelor\u0027s Degree
163 satisfied customers
i used to have an acct 3 years ago. i just opened a new one.
i used to have an acct 3 years ago. i just opened a new one. when i try to add money, it says my bank info is already used on another account. can i find out the old acct info or have the old one clos… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x